Cypress Inn & Suites Washington by OYO

The room when entered smelled strongly of bleach, there was holes in the wall where the toilet paper holder should have been and no toilet paper in the bathroom at all. When i called what is supposed to be 24/7 service desk nobody answered. The ceiling had what looked like a mold spot on it right by the window and there was stuff in the room from previous guests. Highly dissatisfied.......

The room I was in this time, was a little bit better than the last trip. Only issue I had was when I entered the room, I didnt have no wash cloths so I could shower. There was no phone in the room, the wifi didn't work, even though the lady up from gave me a password for it. The lady at the front desk, tried to charge me $5 for the room key, which is not stated on the advertisement. I understand keys don't get returned like they should and you have to do something about it, but don't charge someone for the key at first, if they don't return it after there stay, then deduct it off of there bank card when they leave. There were cigarette burn holes in my blanket and sheets that where on the bed I was in, even though it was suppose to be a Non-Smoking room. The second night I stayed I had to go recharge my room key, because it wouldnt let me in the room, which I understand if you put it near your phone it will loose its command, but the key was in my wallet in my back pocket, and my phone was in my front pocket. Other than that everything else was fine.

Service was okay, just didnt have no cups or ice buckets. The beds weren't made like they usually make em. It looked as if the hotels room service attendants didnt clean the room probably. I scooted the microwave over and they're was crumbs from the last person that stayed. Towels and was cloths werent where they should be.

The room was very clean and the bed was comfortable the only issue is the sink in bathroom had a leak so the floor kept getting wet all in all I’ll stay there again

Nothing at all

I hated the roaches/only cold water and holes in the walls

It was very cheap there was toliet paper holders on the bathroom floor there was dark spots in the celing and the smoke detector had a bag over it.

Found roaches and bugs. Asked for a refund, they said no, it was no other rooms