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8 / 10 Guest Rating

Grand Guadalupe by Inmense

Real de Guadalupe No. 172, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230, San Cristóbal de las Casas, MX

Grand Guadalupe by Inmense - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet and concierge services for a lavish stay.

Charming Features
Our hotel boasts multilingual staff, a library, and self-parking options to elevate your experience.

Convenient Location
Located just moments away from popular attractions like Guadalupe Church and Na Bolom Cultural Museum, Grand Guadalupe by Inmense offers a prime location for your stay.

With a stay at Grand Guadalupe by Inmense, experience luxury and convenience in the heart of San Cristóbal de las Casas.

Facilities & Amenities

Free WiFi
Concierge service
Library
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Self parking (surcharge)
Change of towels (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Nov 21, 2019

"Good"

4.0

No tienen estacionamiento, si lo requieres tienes que pagar una cuota extraordinaria. Después de registrarme, proceso que duró como veinte minutos, salí del hotel y cuando regresé, aproximadamente a la 1 de la madrugada, tuve que esperar cuarenta minutos porque el timbre no servía, además de que tuve que marcar por teléfono a la recepción y tocar con fuerza la puerta. El cuarto de baño se moja todo porque la regadera no tiene puerta, la habitación huele a humedad, las sábanas también. No tienen más que dos empleados y creo que no se dan abasto. Al otro día me fueron a pedir la habitación y aunque solicite un late check out porque tengo expedia premium me lo negaron y me dijeron que debía salir a la 1 p.m. que si me pasaba aunque fuera un minuto me iban a cobrar medio día. Los muebles son viejos y como remanufacturados. Es un servicio de motel. Está lejos del centro.

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V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2019

"Exceptional"

10.0

Super confortable, recomendado para una estancia relajada.

Helpful?
E
Estela
Verified booking
Standard Room
Stayed in Sep 28, 2019

"Increíble servicio del hotel"

10.0

Lo que más me llamó la atención, fue el extraordinario servicio y actitud de cada una de las personas del hotel.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Aug 26, 2019

"Exceptional"

10.0

El hotel está muy bonito las habitaciones muy amplias

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 17, 2019

"Exceptional"

10.0

Excelente volvería sin duda! Recomendadisimo... ubicación, comodidad y excelentes alimentos

Helpful?
J
Joshua
Verified booking
Standard Room
Stayed in Jul 29, 2019

"Mala relación calidad-precio."

6.0

La entrada del hotel es muy bonita, y de día es una zona agradable, sin embargo, de noche está muy alejada del centro y es oscura. El baño tenía un olor terrible y en general la habiación no era nada cómoda. Como punto a favor, tienen un pequeño bar a la entrada que es muy agradable, pero no compensa lo caro que es.

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C
Cesar
Verified booking
self
Standard Room
Stayed in Jul 7, 2019

"Exceptional"

10.0

All the stuff were excellent . Specially the kitchen staff and front desk were amazing z

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V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Jun 21, 2019

"Excellent"

8.0

The manager at Grand Guadalupe transferred us to Las Escaleras, another hotel by Inmense. It was an amazing place...beautiful and right near the center of town.

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V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jun 2, 2019

"Exceptional"

10.0

The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with great personalities and smiles. The rooms have everything you need. Toiletries are of great quality. Beds are comfortable. The breakfast is delicious beyond words... just can’t say enough of Grand Guadalupe! If you’re staying in San Cristóbal this is most definitely the bestest.

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V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Mar 11, 2019

"Good"

6.0

Estaba normal de calidad precio El personal nos atendio bien pero el hotel no es de calidad hotel boutique

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