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8 / 10 Guest Rating

Grand Guadalupe by Inmense

Real de Guadalupe No. 172, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230, San Cristóbal de las Casas, MX

Grand Guadalupe by Inmense - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet and concierge services for a lavish stay.

Charming Features
Our hotel boasts multilingual staff, a library, and self-parking options to elevate your experience.

Convenient Location
Located just moments away from popular attractions like Guadalupe Church and Na Bolom Cultural Museum, Grand Guadalupe by Inmense offers a prime location for your stay.

With a stay at Grand Guadalupe by Inmense, experience luxury and convenience in the heart of San Cristóbal de las Casas.

Facilities & Amenities

Free WiFi
Concierge service
Library
Multilingual staff
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Self parking (surcharge)
Change of towels (on request)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

G
Gabby
Verified booking
partner
Standard Room
Stayed in Feb 18, 2019

"Exceptional"

10.0

Reserve este hotel y nos quedamos en el hotel las escaleras de la misma cadena inmense, el servicio es muy bueno, y las habitaciónes comodas, ademas incluye desayuno completo, muy recomendable, la ubicación cerca del andador principal.

Helpful?
I
Isabel
Verified booking
Standard Room
Stayed in Jul 27, 2018

"Lugar encantador ¡¡¡¡"

10.0

Es un lugar muy acogedor, las habitaciones muy agradables, además de un ambiente tranquilo para descansar.

Helpful?
L
Lina
Verified booking
Standard Room
Stayed in Mar 6, 2018

"Avoid this hotel! "

2.0

The employees of this hotel were very unhelpful. The manager never cared to address the problems with the room such as the lack of hot water, internet and tv service. Furthermore the hotel was very cold and there was not heater. Lastly, the room was extremely noise due to the fact that all the rooms face the street. I would not recommend this hotel!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 21, 2018

"Hotel muy agradable "

10.0

Al llegar no respetaron l pago ene efectivo, y ya nos queríamos ir, aparte teníamos reservación para 2 habitaciones con dos camas y nos dieron solo con una cama, La gerente lo resolvió y al final nos quedamos,y después todo resultó muy agradable.

Helpful?
J
juana
Verified booking
Standard Room
Stayed in Jul 13, 2017

"El hotel está muy bien ubicando cerca de los prin"

8.0

EL hotel es de fácil acceso a muchos atractivos de la ciudad, las habitaciones son medianas pero Buen vestidas y limpias, el servicio es bueno, recomendado para una estadía placente

Helpful?
P
Paola
Verified booking
Standard Room
Stayed in Mar 21, 2017

"Mucho ruido y poca privacidad "

6.0

mi habitación era muy pequeña, con poca luz y la ventana daba justo al restaurante, si la abres todos en el restaurante te pueden ver. Se escucha toda la actividad del restaurante.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 18, 2017

"Lousy - and looks are deceiving"

4.0

Water only worked half the time. Sewage smells. Far from the town center. Very small breakfast. Noisy. The place looks beautiful but looks are deceiving. I wasted my money on this place. Only saving grace was a nice staff but with the inability to change anything for the better.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 28, 2016

"Decepcionante"

2.0

Fue decepcionante, en lo absoluto parecido a las fotos, ni lo q ofrecen, salías a desayunar y no había nadie en el restaurant para atenderte, las habitaciones sucias, extremadamente caro para lo q es, se nota q son hoteleros sin experiencia, muy malo!!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 2, 2016

"Excellent"

8.0

El hotel es muy bonito, todo muy bien, pero me parece alto el precio de comidas y bebidas.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 14, 2016

"My Chiapas stay..."

10.0

This boutique hotel was amazing. Colonial meets couture. Staff is extremely friendly and helpful and provided a town map with tourist attractions.

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