Holiday Inn Milwaukee Riverfront by IHG

Our reservation said we would get breakfast included. Then we were told it would be another $17per person. We eat elsewhere.

Had no qualms checking in and everything is as advertised!

The staff was very friendly

I paid for the week day breakfast and the portions were very very small.

Poorly managend and totally overprized. Destroys the believe in to the brand of Holiday Inn. We arrived at 9.30 pm and had to wait over 45 minutes to check in Despite having a confirmed reservation, we were told the hotel was fully booked. After a long and frustrating wait, we were eventually given a room. The hotel feels partly run-down, for exapmle, the public sofas or carpet in hotel room were in bad condition. According to the information in the room, complimentary toiletries such as razors should be available at reception, but when I asked, they said they were out of stock. Breakfast was another disappointment. Up to four staff members stood around chatting while dirty tables remained unlceaned and food was not being refilled.

It was a nice place for what we needed

Easy access

It was a good location, off I-43 and on the river with close access to parks and Bayshore Mall (upscale stores and restaurants). The staff were very friendly and helpful. There is a lovely patio in the back. The downside was a lumpy bed, too much light coming in the windows at night which could not be blocked by the curtains, and cheap paper products (1-ply tissues and toilet paper). Bathroom space was tight (door almost meets the stool) and the shower water pressure was weak. The restaurant/bar is no longer open aside from breakfast service, which was very sparse. I believe there might be renovations planned, but until some upgrades occur, not sure I would stay there again if planning to spend much time on site.

Great hotel right next to a beautiful river

The restaurant and bar at the hotel was not open. The breakfast was limited options and what they did have was expensive. We were not disgusted about the hotel. It was clean and served its purpose for what we needed. There are limited food options nearby so if your wanting food options that are easily accessible I would not recommend. Also, its at least a 10-15 minute drive to downtown Milwaukee. Overall an average hotel.

Convenient location. Nice room. Good pillows. Comfortable patio with nice view.

Our air conditioner was leaking. But the staff moved us to a nicer room immediately upon reporting.