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8.9 / 10 Guest Rating

Sheraton Puerto Rico Resort & Casino

200 Convention Boulevard, San Juan, pr

Sheraton Puerto Rico Resort & Casino - main view

About the Property

Luxurious Amenities and Entertainment Options

Sheraton Puerto Rico Convention Center Hotel & Casino offers a 4-story outdoor sundeck with an infinity pool, a vibrant casino, and a rejuvenating spa, ensuring guests have a plethora of entertainment options at their fingertips.

Elegant Guestrooms with Spectacular Views

The guestrooms at the hotel feature plush Sweet Sleeper Beds, floor-to-ceiling windows offering stunning city or bay views, and modern amenities like a 40-inch flat-screen TV and an iPod docking station, providing guests with a comfortable and luxurious stay.

Culinary Delights and Dining Experiences

From the casual poolside bar to the upscale Choices Restaurant serving American and Puerto Rican cuisine, Sheraton Puerto Rico Convention Center Hotel & Casino offers a diverse range of dining options to satisfy every palate, promising a delightful culinary experience for all guests.

Book your stay at Sheraton Puerto Rico Convention Center Hotel & Casino now to indulge in luxury, entertainment, and exquisite dining!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised that the hotel has an incidental hold of $100 per night. The destination fee includes the following: -Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan. · Daily Yoga Classes · Daily Aqua Fitness · Daily Salsa Classes · Enhanced high speed internet access in guestrooms and public areas of the hotel · Two (2) Complimentary bottles of water in guest rooms, replenish daily. · Coffee and tea service in the room, replenished daily · Use fitness center open 24/7 · Use of towels and chaise lounges at our lavish sun and pool deck · Free local calls, Toll free calls access Rollaway: $40 per day Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost. When travelling with pets, please note that an extra charge of $20 per room, per night applies. Please also note that a pet cleaning fee of $150 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Traditional Room, 1 King - Photo 1
Traditional Room, 1 King - Photo 2
1/2

Traditional Room, 1 King

The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a safe deposit box.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningHair dryer

Traditional King Room

Non-refundable
Room Only
20% OFF$265.23

$212.18

Includes taxes & fees

Traditional King Room

Non-refundable
Breakfast Included
20% OFF$430.13

$344.1

Includes taxes & fees
Traditional Room, 2 Queen Beds - Photo 1
Traditional Room, 2 Queen Beds - Photo 2
Traditional Room, 2 Queen Beds - Photo 3
Traditional Room, 2 Queen Beds - Photo 4
Traditional Room, 2 Queen Beds - Photo 5
1/5

Traditional Room, 2 Queen Beds

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit offers 2 beds.

29 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Traditional City View, Guest room, 2 Queen, City view

Non-refundable
Room Only
20% OFF$440.38

$352.3

Includes taxes & fees

Traditional City View, Guest room, 2 Queen, City view

Non-refundable
Breakfast Included
20% OFF$566.64

$453.31

Includes taxes & fees
Traditional Room with Two Queen Beds and City View - Hearing Accessible - Photo 1
Traditional Room with Two Queen Beds and City View - Hearing Accessible - Photo 2
Traditional Room with Two Queen Beds and City View - Hearing Accessible - Photo 3
Traditional Room with Two Queen Beds and City View - Hearing Accessible - Photo 4
1/4

Traditional Room with Two Queen Beds and City View - Hearing Accessible

The unit offers 2 beds.

29 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

Traditional Room 2 Queen Beds City View (Mobility/Hearing Accessible Tub)

Non-refundable
Room Only
20% OFF$292.81

$234.25

Includes taxes & fees
Traditional King Room with City View - Hearing Accessible - Photo 1
Traditional King Room with City View - Hearing Accessible - Photo 2
Traditional King Room with City View - Hearing Accessible - Photo 3
Traditional King Room with City View - Hearing Accessible - Photo 4
1/4

Traditional King Room with City View - Hearing Accessible

The unit has 1 bed.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Hearing accessible

Traditional Room 1 King Bed City View (Mobility/Hearing Accessible Tub)

Non-refundable
Room Only
20% OFF$282.31

$225.85

Includes taxes & fees
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible - Photo 1
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible - Photo 2
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible - Photo 3
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible - Photo 4
1/4

Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible

The unit offers 2 beds.

29 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

Traditional Room 2 Queen Beds City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$292.81

$234.25

Includes taxes & fees
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible - Photo 1
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible - Photo 2
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible - Photo 3
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible - Photo 4
1/4

Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible

The unit offers 1 bed.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Adapted bathHearing accessible

Traditional Room 1 King Bed City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$282.31

$225.85

Includes taxes & fees
Superior Room, 1 King Bed, Bay View - Photo 1
Superior Room, 1 King Bed, Bay View - Photo 2
Superior Room, 1 King Bed, Bay View - Photo 3
Superior Room, 1 King Bed, Bay View - Photo 4
Superior Room, 1 King Bed, Bay View - Photo 5
Superior Room, 1 King Bed, Bay View - Photo 6
1/6

Superior Room, 1 King Bed, Bay View

1 King Bed310-sq-foot room with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Superior King Room with Bay View

Non-refundable
Room Only
20% OFF$284.95

$227.96

Includes taxes & fees

Superior King Room with Bay View

Non-refundable
Breakfast Included
20% OFF$454.79

$363.83

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
Suite, 1 Bedroom - Photo 8
1/8

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed978-sq-foot room with city views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

91 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Sundeck Suite

Non-refundable
Room Only
20% OFF$503.5

$402.8

Includes taxes & fees

Sundeck Suite

Non-refundable
Breakfast Included
20% OFF$736.19

$588.95

Includes taxes & fees
Suite, 1 Bedroom (View) - Photo 1
Suite, 1 Bedroom (View) - Photo 2
Suite, 1 Bedroom (View) - Photo 3
Suite, 1 Bedroom (View) - Photo 4
Suite, 1 Bedroom (View) - Photo 5
Suite, 1 Bedroom (View) - Photo 6
Suite, 1 Bedroom (View) - Photo 7
Suite, 1 Bedroom (View) - Photo 8
1/8

Suite, 1 Bedroom (View)

1 King Bed and 1 Double Sofa Bed1004-sq-foot soundproofed room, balcony with bay views Layout - Bedroom Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

93 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Suite 1 Bedroom

Non-refundable
Room Only
20% OFF$570.54

$456.43

Includes taxes & fees

1 Bedroom Sundeck Suite, 1 Bedroom Suite, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$984.93

$787.94

Includes taxes & fees
Suite, 1 Bedroom, Bay View - Photo 1
Suite, 1 Bedroom, Bay View - Photo 2
Suite, 1 Bedroom, Bay View - Photo 3
Suite, 1 Bedroom, Bay View - Photo 4
Suite, 1 Bedroom, Bay View - Photo 5
Suite, 1 Bedroom, Bay View - Photo 6
Suite, 1 Bedroom, Bay View - Photo 7
Suite, 1 Bedroom, Bay View - Photo 8
Suite, 1 Bedroom, Bay View - Photo 9
Suite, 1 Bedroom, Bay View - Photo 10
1/10

Suite, 1 Bedroom, Bay View

1 Double Bed675-sq-foot room with bay views Layout - Bedroom Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

63 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

One Bedroom Suite with Bay View and Balcony

Non-refundable
Room Only
20% OFF$528.16

$422.53

Includes taxes & fees

One Bedroom Suite with Bay View and Balcony

Non-refundable
Breakfast Included
20% OFF$767

$613.6

Includes taxes & fees
Superior Room, 2 Queen Beds, Bay View - Photo 1
Superior Room, 2 Queen Beds, Bay View - Photo 2
Superior Room, 2 Queen Beds, Bay View - Photo 3
Superior Room, 2 Queen Beds, Bay View - Photo 4
Superior Room, 2 Queen Beds, Bay View - Photo 5
1/5

Superior Room, 2 Queen Beds, Bay View

2 Queen Beds310-sq-foot room with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Superior Room 2 Queen Beds Bay View

Non-refundable
Room Only
20% OFF$313.8

$251.04

Includes taxes & fees

Superior Bay View, Guest room, 2 Queen, Bay view

Non-refundable
Breakfast Included
20% OFF$598.21

$478.57

Includes taxes & fees
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 1
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 2
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 3
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 4
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 5
Deluxe Room, 2 Queen Beds, Balcony, Bay View - Photo 6
1/6

Deluxe Room, 2 Queen Beds, Balcony, Bay View

2 Queen Beds310-sq-foot soundproofed room, balcony with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Deluxe Room 2 Queen Beds Balcony Bay View

Non-refundable
Room Only
20% OFF$345.29

$276.23

Includes taxes & fees

Deluxe Bay View, Guest room, 2 Queen, Bay view, Balcony

Non-refundable
Breakfast Included
20% OFF$645.56

$516.45

Includes taxes & fees
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 1
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 2
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 3
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 4
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 5
Deluxe Room, 1 King Bed, Balcony, Bay View - Photo 6
1/6

Deluxe Room, 1 King Bed, Balcony, Bay View

1 King Bed310-sq-foot soundproofed room, balcony with bay views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Deluxe King Room with Bay View

Non-refundable
Room Only
20% OFF$314.54

$251.63

Includes taxes & fees

Deluxe King Room with Bay View

Non-refundable
Breakfast Included
20% OFF$491.76

$393.41

Includes taxes & fees
Executive Suite, 1 Bedroom, City View - Photo 1
Executive Suite, 1 Bedroom, City View - Photo 2
Executive Suite, 1 Bedroom, City View - Photo 3
Executive Suite, 1 Bedroom, City View - Photo 4
Executive Suite, 1 Bedroom, City View - Photo 5
Executive Suite, 1 Bedroom, City View - Photo 6
1/6

Executive Suite, 1 Bedroom, City View

1 Double Bed675-sq-foot room with city views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

63 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Executive Suite with City View

Non-refundable
Room Only
20% OFF$454.21

$363.37

Includes taxes & fees

Executive Suite with City View

Non-refundable
Breakfast Included
20% OFF$674.57

$539.66

Includes taxes & fees
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) - Photo 1
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) - Photo 2
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) - Photo 3
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) - Photo 4
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub) - Photo 5
1/5

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 King Bed310-sq-foot room with city views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

29 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Traditional Room 1 King Bed City View

Non-refundable
Room Only
20% OFF$282.31

$225.85

Includes taxes & fees
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub) - Photo 1
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub) - Photo 2
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub) - Photo 3
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub) - Photo 4
1/4

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

2 Queen Beds310-sq-foot room with city views Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower (spring water bathtub available in some rooms)Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - No rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVHair dryerBathrobeDeskPrivate bathroom

Traditional Room 2 Queen Beds City View

Non-refundable
Room Only
20% OFF$292.81

$234.25

Includes taxes & fees

Guest Reviews

8.9
Excellent923 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the great rooftop pool and amenities.

Categories

Cleanliness8.8
Service9.2
Location9.3
Room Quality8.7
Amenities8.9
Value for Money8.4
Food and Beverage8.8
Overall Experience9.2

Select topics to read reviews

W
WattsusUS
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Exceptional"

10.0
Helpful?
A
AnaxipaPA
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Felices vacaciones"

10.0

Habitaciones cómodas, hay muchas opciones de restaurantes, cerca del viejo San Juan

Nada

Helpful?
A
AnaxipaPA
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Buenas vacaciones"

10.0

Todo

Nada

Helpful?
L
LeilalbLB
Verified booking
couple
Standard Room
Stayed in Mar 6, 2026

"Stay was pleasant. To be repeated"

9.0

Everything nothing specific

All was good

Helpful?
M
MarkusUS
Verified booking
couple
Standard Room
Stayed in Mar 5, 2026

"Good"

4.0

Clean and decent room. Way over priced for the area, in my opinion.

Nice enough hotel, but in a poor location with nothing much to do. We tried for hours and never were able to get on to the wifi. The hotel finally gave me a number to call. The call went to some far east country and the guy that answered the phone didn't even know about the hotel.

Helpful?
P
Pollard1986NASHVILLE, DAVIDSON COUNTY, TENNESSEE
Verified booking
Couples
Standard Room
Stayed in Mar 4, 2026

"Cruise Ship Port Friendly Hotel and Prime Locations for other PR Sunshine Fun - Sheraton Puerto Rico Resort and Casino"

10.0

The Sheraton Puerto Rico Resort and Casino was a superb hotel. The location and ease to get to the Pan American Pier (Norweign Cruise Line & others), Old San Juan, Convention Center, and other sightseeing destination was very surprising. The hotel it self was excellent. From the Guest Rooms, Restaurants, Resort Amenities (such as pool area, fitness center, etc.) , The Casino and the walkable off hotel property shops and restaurants was another plus to the hotel. The guest self parking was only $20 USD in the garage with plenty of parking spaces. $40 USD for valet parking. If you’re a Bonvoy Member than I would take the Breakfast Amenities rather than the 1000 points since the breakfast at the cafe was $38 USD per person and you get this free for yourself and a guest for the days you’re there for. The breakfast buffet was from 6:30 am to 11:00 am and the food choices were fabulous! From the hotel properties that I have stayed in Puerto Rico..this was my favorite for the price, location and hospitality service (from housekeeping, front desk, to resturant employees)!

Helpful?
J
JohannapePE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 14, 2026

"Excellent"

8.0
Helpful?
C
ChristinegbGB
Verified booking
family_with_children
Standard Room
Stayed in Feb 9, 2026

"Exceptional"

10.0

Quality of rooms and facilities

Nothing to dislike

Helpful?
T
TamiekausUS
Verified booking
couple
Standard Room
Stayed in Jan 31, 2026

"Great stay. Clean. Nice. Convenient. Good food."

10.0

Location, Food, Customer Service, Clean Room and Amenities.

N/A

Helpful?
5
504jeffu
Verified booking
Family
Standard Room
Stayed in Jan 25, 2026

"resort day pass"

10.0

Gabriel the pool server was amazing on our day pass along with the manger and bell hops!! Made our visit wonderful! Quick service and welcoming atmosphere

Helpful?
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