Phowadol Resort

I was charged from the hotel I never check in and I can not refund my money back too terrible booking application and hotel not recommend

Very old and poor maintain. Water smell funny and not hot. Feel haunted too

A quiet and out of the way location, popular with bus tours. Breakfast is a fresh and mixed style buffet. Evening meals can vary but good quality. Staff are friendly and happy to help. Rooms are a more traditional feel, with a sliding wood partition as a window between bedroom and bathroom. The pool is open air and plenty of room to relax, gym facilities are a little more basic, a collection of cardio machines but enough to keep fit.

A bit far from the city centre, but we had a pleasant stay. Nice spacious bungalows. Pool was nice too. Maybe a bit noisy because a big wedding party, but that did not anoy us. Very friendly helpfull staff.

This is one of many hotels we are staying at over a 5 week tour. We were only in Chiang Rai for two nights and found this hotel wanting. There are a few reviews on here which mention the slightly dilapidated state. I concur. It is a very big resort with one big bedroom block and large and extensive grounds with lots of villas in. I saw a sign dated 2008 about being top resort in the world or something similar. Walking around and looking, first impressions of an impressive big estate turn to why have you let the maintenance and caretaking drop to such a level? We arrived on a Friday afternoon and it felt like a ghost town. Later some guests did arrive but it looks like people are giving this a wide berth. Sorry to say it’s looking unkempt and uncared for. It could be great again but someone needs to start looking at detail and maintenance and upkeep. The restaurant menu is far too extensive for the small number of guests. Better to reduce to quantity of choice and focus on quality. We ordered soup starters and grilled whole fish for the main. Instead of getting soup first everything turned up together at once. It was hot which was good. We were told there would be a 30 minutes wait for the fish which we accepted. The fish was quite nice but really over cooked. Being ex catering, and noting small customer numbers and such a big menu we suspected the reason for a long wait is the fish had to be defrosted? That’s an assumption not a statement. But the fish was deep fried resulting in a very crusty finish, not just grilled or pan fried for sure. Instead of greeting us with a hello, hi, or anything like that, the first words uttered on entering the restaurant (all 3 times) is “what’s your room number?” Sorry this review isn’t positive and it’s just our personal experience. Others may disagree. Thank you for our stay and we wish you well.

Dangerous area. Very far away. Not comfortable bed.

It is an older resort property, but kept up nicely and the staff are so friendly and eager to help with anything that you need. I stayed in the basic level room which was very nice, but they also have cute little bungalows that have bath tubs that I would book if I were to stay there again. Restaurant on site with delicious food. Very happy with this property.

The check in was fast but as soon as we started to walk to our room, the hotel seemed messy and not well manteined. The room was OK, hard mattress, telephone not working, only one towel and the internet wasn't working. Breakfast was OK. But definitely we'll not stay there again.

Staff was friendly but have not been trained to inform or interact with guests. The facility has been build once and never invested money again to fix anything. The place is a mass tourist housing for tours. The food was the worst I had so far in Thailand. There is no love in that place, only squeezing out the very last bit.

The hotel is quite and relax atmosphere with reasonable price. I'm quite satisfied by the quality.