Belum Rainforest Resort

I learned about this place many years back from my ex-colleague where his wife is the project architect of the resort and i was quite fortunate to have the chance to come here for the long weekend with my friends. Now, i have to say the resort has got a whole package of what a great resort can be BUT, the management should really look into certain maintenance issues happening in the resort itself. The first impression wasn't that good whereby our key cards are not working when we first reach our room. We were informed by the housekeeper that there will be staff coming over to pass the new cards to us but there were none after an hour plus (i have to walk over to the reception to remind them about that since the phone in my room wasn’t working too). Next, we have a faulty bathtub that is not fixed despite having the maintenance guy coming over. Im unsure if these problems occur due to the number of visitors coming at this period of time but nevertheless, these problems are basic and have to be looked into without further delay. The good thing is, many activities are offered and one doesn’t need to worry bout getting bored. Most staffs are attentive and willing to help. The location is also good and hornbills can be sighted in the morning. I sincerely hope the management can take more a proactive approach to rectify the shortcomings and make this place one of the best resorts in the state of perak.

TERRIBLE experience! I hope someone reads this review so I can save someone from doing a terrible mistake in going here like I did. I went to this place because I read from it on a book but it is nothing what I expected. Everything they sell you Is a lie. It’s not true that you will see elephants or other animals. All I saw was some ants. You rarely even get to walk around in the wild. We had 1 hour only because we asked for more time. The first night there is nothing to do, you arrive just to wait for the next day. The second day arrives which is supposed to be such and adventure and all you get is 1 hour in a small part of a jungle with nothing more. The next day you leave. I saw more monkeys at the Perehntian or in monkey beach or in batu caves. I didn’t see even one fish in the water which of course you can’t go in. The road to get there is the most dangerous road I’ve even been in. When I realised that on my way there I tried to change my transportation since I was with my young kid and when I asked for help from the desk they not only didn’t help but made it worst. They made me wait for hours promising that they can help 100%. So I wait and wait. After more hours they find me a mini car from 1980’s that didn’t even had seatbelts when I even have a car seat. It was almost night and there wasn’t space in the hotel anymore for me and my family to sleep. And there is nothing else near by. Luckily my next hotel was able to help me and help me to find my transportation to another hotel. I was one month travelling all around Malaysia and I also loves there for 8 months and this was the most expensive and frustrating part of all my trip. I’m sorry they give Malaysia such a bad face because Malays are usually amazing people. But the people here are just a fraud.

We were skeptical because it is fundamentally the only choice in the rainforest, but the stay was super and above the expectations. The room was very nice and clean, we were welcomed with fresh fruits and filtered water. The dinner is not so various but overall ok, while breakfast is great for the standards in Malaysia (they also have croissants and sweets). Staff is helpful. The activities in the rainforest are very well organized and we were accompanied by a kind and prepared guide. I would suggest the package 3D2N like we did. We also booked the transfer for Kuala Besut on the last day, they gave us a professional driver and food for the travel. Overall the best hotel we had during our time in Malaysia.

We loved our stay at Belum Rainforest Resort. Although we only visited for one night, we were able to take part in a few different activities, like bamboo rafting and a nature walk, led by Khairul. He was very knowledgable and helpful! It would have been great to experience some more of the rainforest, perhaps with a trek in the surrounding area, although this wasn’t offered as an activity. Food was excellent and staff were very polite and welcoming. Thank you!

Nature! Lovely. Star gazing, animals / birds/ insects discovery. Quiet, relax, simplicity. Very good nature environment for toodlers to explore Resort surroundings. Hardly wait for durian trees to fruit few months down the road, am wondering whether stay-in guests will have the chances to enjoy free durian fresh from the trees? Room service did a very good job to clean up the room daily. Come and relax!

Spacious and clean room,friendly staff,in house activties like night trekking,kayaking,private cruise,round island activities are available.You need a transport if you plan to travel around.Nearest town should be Gerik.

Clean, spacious rooms and courteous and friendly staff. My room had the garden view which was alright, although there are other rooms which face the lake, with excellent views. Limited eating choices around, besides the hotel restaurant the nearest local eats are a 5-minute drive away at the public Jetty on the other side of Banding Island. And these little cafes are open for only breakfast and lunch, with only 1 or 2 for dinner. The nearest town is Gerik, a 20-minute drive away.

A really nice place to escape from the hustle and bustle of the city, super relaxing and quite. Nice landscape, although at some small part there is in need for a proper maintenance. The rainforest and the lake view are amazing, especially if you view it from their pool. Super friendly staff (all are local Malaysians). There are also a list of outdoor activity packages prepared by the hotel, recommended to try.

A peaceful staycation, extremely up close and personal with nature and the wilderness. The weekend we went was a long weekend (with Monday being a replacement National Day public holiday), so there were lots of families and small children at the resort. We booked the Chengal for 3d2n, and it came with a beautiful view of the lake and the surrounding mountains. The staff was mostly pleasant. Food is available at only two restaurants on-ground. I'd recommend bringing drinks and snacks with you, as the nearest R&R is about 30 mins drive both ways.

The forest reserve is amazing, great place for a quiet retreat & to be immersed with nature. The staff were very friendly & helpful & spoke good English. The rooms were very comfortable & clean. However there was NO TV in our room & NO WIFI signal despite the fact they provided it. We were disappointed with the food, both for the quality & the taste, it was too overpriced for what was offered. The pool was great, overlooking the lake & mountains. I can’t comment much on the activities as we only stayed for 2nights, some of the activities are dependent on whether there are enough people signing up like the house boat ride. We went on the jungle trail & were advised to start with the lakeside trial & end with the main trail. However we didn’t finish the lakeside trail as it was more challenging than we thought, at one point the trail was rocky & steep & trees had fallen across the narrow path, not knowing what lies ahead we turned back, definitely not recommended for kids/elderly or 1st timers. Overall, we had a relaxing trip.