Centara Koh Chang Tropicana Resort

Craft activities at Centara are so fun! Girls from stuff are amazing: friendly, helpful, sweet! The best! Lots of varieties were suggested so we did figure painting, banana leaves hat craft, mosaic, gel candles, and looking forward for something else cause we have another several days here All goods we did were packed perfectly for further transportation, which is pretty thoughtful 😊 Thanks for perfect service and communication!

Very traditional Thai, if you want to get that style. The grounds are very tropical and great location to the beach, local shops and restaurants. Kids pool area with slide, gym and staff friendly

It is dated, but they do their best to keep clean

ธรรมชาติ ความเงียบสงบ มีความเป็นส่วนตัว 👍

ปรับปรุงสภาพภายในห้องพักให้ดูดีขึ้น เพราะเฟอร์นิเจอร์บางส่วนชำรุด มีมดตัวเล็กๆเข้ามาในห้อง 😊

I’ve stayed at this hotel every time I visit Koh Chang, but unfortunately this recent stay was very disappointing. We stayed in the Deluxe Cabana room with the outdoor shower. I honestly don’t think the room was cleaned properly. The furniture, wardrobe, bathtub, shower curtain, and even the window blinds were covered in dust, which immediately made the room feel neglected and unhygienic. The hot water situation was also frustrating. There was no proper hot shower unless you drained the bathtub for around 15 minutes first before the hot water finally started working. This is completely unacceptable for a hotel charging premium prices. Breakfast was another letdown. The food was tasteless, repetitive, and far below the standard you would expect from a quality hotel. The breakfast area itself felt very disorganised, and the staff clearly need better training and management. If Centara Hotels & Resorts considers this property to be a 4- or 5-star hotel, I would personally rate it closer to 2 stars. The hotel feels very old, tired, and poorly maintained. Paying top prices for this level of quality and service is extremely disappointing. It honestly makes me question what the standards are like at other Centara Hotels & Resorts properties.

Bella struttura a 4 stelle fronte spiaggia, stanze ampie e dotate di tutti i confort ma un po' datate.. colazione abbondante, personale gentile,in bassa stagione (, maggio) ottimo rapporto qualità prezzo