Hampton Inn & Suites - Orange Beach

Staff is very courteous, breakfast was great. The room was clean. Location is excellent just a few steps to the beach. Loved all of it

I can't think of anything we didn't like. It was a mini vacation for my husband and I. We really enjoyed it

Everything. Especially the staff. Loved the free hot breakfast.

Usually had to wait a long time for the elevators and they were usually crowded.

Was here 4 days never cleaned, had to get towels and toilet paper, dogs in eating area, which wasn't supposed to, breakfast people never checked on food, no milk never seen anyone to tell, coffee was cold, front desk people were friendly, stayed here alot am checking other options, boo

That it was on the beach

That we had to go over payment and cards got mixed in your end even though I called many time to be sure ever was processed before the trip and if still was a issue when I Arrived and wasn’t told on the phone as much as I had called and the sheets were clean but it was hair behind pillows and around so I did wonder if it was really clean

Everything!

Usually don't complain but I paid to upgrade to a large oceanfront room for a special weekend and was disappointed that 2 out of 3 overhead lights weren't working when we walked in , the toilet roll holder was literally falling off the wall, the closet doors would barely slide open due to all the rust, and the A/C unit would keep running even after being turned off....down to 63 degrees!...if you tried to run the heat, it would run and run and go the other way... we'd have to keep balcony door open to keep from freezing or melting. The in room fridge froze all our drinks (no control inside). Wonder when maintenance last checked this room! Very stingy on room towels...had to request every day. We emptied our own trash. Beware of extra charges ..$10 per tiny beach towel if you don't bring it back to the lobby and sign it back in the book....parking is $15/day, beach chair rentals available through a third party, and make sure you return wristbands when you check out or those are $10 each (even though we were never told to return them). The hot tub has tons of MOLD around the edges....gross. For $500+/night? . Beds are average., room was clean. The upside is the beach is beautiful and you can walk right out, pool is (slightly) heated, and there are a lot of great restaurants in the area. Most of the staff are very helpful. The tiki bar is nice outside, with a great bartender!! Breakfast is just ok.... Highly recommend going to Sunliner Diner! Won't stay here again for that price....but Orange Beach is amazing. (And construction is going on next door so don't recommend that side for a room).

The view

Breakfast was luke warm and needs to be changed up. The carpet was filthy. I had to throw the socks away. We bought 2 pina coladas on different days with different bartenders. The price on my bill was different. Dirty at the bottom of the tub. Smoke detectors were filthy and the sprinkler system.