Best Western Frodsham Forest Hills Hotel

Excellent breakfast. Too much for me. The refurbishment of the common areas is good and welcome. Nice to see the goldfish being able to swim in running water. Big TV screens.

The bathrooms are still a hangover from the seventies - pink suites! Understand the costs involved to replace them all. Let's have a couple of proper biscuits rather than the little biscoff thngies! Why was the gate to the memorial path locked?

Staff very helpful from Reception, Fitness suite to Restaurant staff . Food excellent and nothing was too much trouble with positive friendly staff all round .

Shower was a mixer with bath tap, unfortunately when you pulled the the central button up to make the water run from the taps then transfer to the shower head , the button would drop back down so the water ran out of the tap again instead of the shower head unless you held it in position , which then means you are bent over double ! This is a simple repair and not good enough that you can’t shower , get this sorted if you want repeat customers . Room 94 for your reference

Dinner and breakfast was excellent. The staff were friendly. The leisure facilities we good.

The room was very dated. Holes in carpet, lots of light fixtures not working. Peach bathroom very dated, with broken fittings. Very disappointed.

The staff were all lovely and so welcoming to the children. Beds were comfy, breakfast was really good and the pool was much appreciated after the hot day we'd had.