Melbourne Dandenong Central Apartment

With respect, this property should not be on your website, presenting it as you do in pictures is a gross exaggeration of this property, you should for a well trusted brand be ashamed. We left as quickly as we arrived, filthy dirty, dust cobwebs, black mold. But then if you read some review you would know that already. So why do you present this hotel in a good light? is it just for the money?

Balcony was so dirty . Couldn’t sit outside. Found a used/dirty sanitary pad in one room . Blind was also broken in that room . My daughter slept on the couch. I think there are fleas in the room too. Very disappointing we paid for extra room but unable to sleep in that room .

So easy to deal with them

clean, microwave, toaster, coffee tea, big fridge ,quiet

Property condition needed upgrading and room condition needed much refurbishment. Front desk officer is always unavailable and room service is not up to the mark. Gym facilities also could not be accessed.

This property was so unclean! The mattress had a blood strain on it..the doona had a blood stain on it!! The reason I found these was accidental because the bottom sheet had not been put on properly and kept slipping off the top of the mattess, so I thought I would remake it.The power point in the bathroom was loose from the wall on one side and hense only one side of it could be used, (which is sooo unsafe).There was a hole in the wall with masking tape over it.The curtain was half off the rod and had a big cotton pull in it, which I fixed the pull.I found the iron on the floor in the cupboard, which was carpet and covered in dustt!! I accidentally touched the wall board above the bed which felt odd,it was dust...I cleaned it. The bathroom floor skirting boards, or edges had not been cleaned properly for ages obviously! Walls were covered in black marks on the lower edges! The surrounds on the fridge door were hot,the outside of the fridge was hot!! We were there for 6 nights due to a hospital admission and only received housekeeping accidentally as when we were leaving one day they were next door which would have been day 3.The male who spoke to us said there is housekeeping every day. Well not for us however! We had a an unexpected visit and needed it close to the hospital and there were no others available nearby and the photos looked great for this accommodation, so we were so pleased to find it.It's all cleaning and building maintenance! I have photos.

Room was clean, tidy and conveniently located

Laverne was a breath of fresh air!! A lovely lady ,very obliging and just made our stay that much better.Will be back for sure .

Female receptionist ! Rudeness at its height ! Impolite , disrespectful,

Nice place to stay in Central Dandenong!