Hotel Best Semiramis

The building was clearly from the 80’s, common areas needed a fresh up. Rooms were perfect, cleaned and refurbished and the views were incredible as the building was built over the cliff. Another negative point was when we arrived the spa and warm swimming pool were closed due to some jobs, main thing why we took the hotel to make to swim our baby in it. For the rest, was fine. Staff really helpful and polite. Restaurante big, breakfast with a long amount of food to choose.

We arrived around lunchtime and after a very early start and long flight, decided to have a rest. We were rudely awakened by loud, industrial drilling that was coming directly above us (we stayed on the 14th floor) and on either side of our room. We phoned reception who denied any renovations were going on in the hotel. This then became a normal routine for the next couple of days - loud renovations to the restaurant extensions which both Expedia and the hotel have NOT LISTED ON THEIR WEBSITES. The hotel reception denied any works were taking place however other on-site staff admitted that renovations were going on. After 5 hours on the phone complaining to Expedia, we were finally moved to another hotel and fortunately, enjoyed the rest of our holiday. Do not stay here - we had a very stressful 2 days before we were moved and this really did ruin the start of our holiday.

Nice view. Good location. Clean and friendly stuff.

Not 5 star propert but fairly good facilities. Checkin was disappointing as the reception people didn't treat us well. Kids entertainment was good. Food was not the best. Parking can be a fight. We loved the heated indoor Pool and the views.

Rooms all overlooking sea but on north side of hotel Downhill walk to centre but gentle enough to walk back up Great room but no tea /coffee making facilities. Great buffet breakfast with every food imaginable always fresh. Would stay here again.

No wi if, fridge didn't work. Rooms very tired, staff and location were excellent, as was breakfast

Do not know how this hotel rated 5 star all brcoffee dispensed from a machine breakfast terrible surroundings dismal .Worst holiday we have ever had

We stayed here for New Year's Eve this year. We were impressed with the views of the ocean, but we quickly saw that the staff was completely overwhelmed and not equipped to run a hotel of that size. Our check in too for ever. Every time someone walked up behind us, the receptionist would stop working on our check in to help the person behind us. We called roomservice for lunch and they said "we'll call you back!" But, they never did. The "heated pool" looked like it hadn't been updated since 1977, and it was freezing, so was the hot tub. The room was nice, but the twin beds they gave us for our honeymoon left a lot to be desired. The breakfast was very good, and the dinner we had on new Year's Eve was delicious and paired well with lots of wine. We're not picky travelers so it was fine. But, if you're looking for something nicer you should keep looking.

Good hotel, we stayed here for 4 nights, explored around a lot - mostly walking down to the beach and plaza, also driving to volcano. Hotel staff was really nice, offered us help and guidance everyday from tours, to car hire, coach pickups, and connections to parks.

More like 3 stars than 5 stars. No kettle as you have to pay 3 euros per day to rent one. No iron and you have to pay for laundery service