A Small Hotel

Man braucht einen Code für den Zugang. Den haben wir nicht erhalten. Soweit, so gut. Das kann ja passieren. Aber vor Ort war niemand erreichbar. Also keine Chance, in das Hotel zu kommen. Mussten uns dann ein neues Hotel suchen. Ziemlich unproffesionell. Nie wieder!

テラス付きの部屋は静かな上に広々としていて自分のアパートのように快適な滞在が出来ました。

Arrived at the hotel to find we couldn't get in. No instructions emailed to us. Went online and found previous reviews and comments that said to go to no.92 to get code to unlock door. No-one knew anything at no.92 and a guy who worked in the shop next door said that there had been problems recently. Tried calling hotels.com and the owner direct. No response. Emailed them. Hotel.com wouldn't help. We couldn't get in and had to go elsewhere. Now hotel.com refusing to refund the money. It was a disaster. And overall I'll never use hotel.com again. Appalling service.

Arrived to find we couldn't get in. Had an email confirmation earlier in the week but no instructions. Searched the internet and found out that you either had a code texted to you or went to number 92. No one at 92 knew anything. Very helpful guy in the smoke shop said other people were also having similar issues and that the reception didn't open on Saturdays. I emailed hotels.com who said they couldn't get hold of the owner but gave us no help and refused to call me. Something has obviously happened because the reviews I read when I booked were good. We ended up having to stay at the Hilton which was lovely but double the price. The money was paid upfront so overall this was absolutely terrible!

Hotel facility is great.and cleaning stuff are so kind. But Daniel hotel manager is fxxcking arrogant and try to text message about important topic.Even calling my side,try to avoid to talk. And never send me invoice which i asked more than 3times. I was kicked out morning which he said check out is 11 which is 12 at website. typical arrogant dutch business.

Truly a "small hotel" with 6 rooms, no lobby, and entry from a street door, but wonderful, clean, comfortable, and modern large rooms. A great accommodation with no frills.

Rotterdam är toppen, hotellet låg bra till på en gata som var livlig med kultur, barer, bra butiker och restauranger. Vårt rum var stort och hade skön säng. Vi hade problem med incheckningen då ordinarie personal var på semester och en vikarie skötte den receptionsfria incheckningen. Vilket gjorde att vi inte fått de koder man behöver för att komma in. Men väl inne var allt toppen!

Very large beautifully decorated rooms. The location is both great in terms of its proximity to museums and eateries as well as annoyingly noisy (all night) as it is right snack above a busy road with pubs and bars. There are no lifts too so it's only great for those who pack light. Other than these issues, the hotel has actually very beautiful and large rooms. Great food and museums nearby.

Amazing visit for 4 nights! Free bar fridge included in room! Super super clean, spacious, DVD collection, wifi strong! Wireless stereo! Coffee machine! On the most popular Restuarant street in Rotterdam! It's was perfect! See you again every quarter when I visit!

Leuke kamers, aanrader indien je dichtbij centrum Rotterdam wilt zitten, ontbijt in de straat op 50 meter van hotel, prima!