Travelers Fontana Plaza

We stayed here in Bogota for our family vacation and thought this would fit our needs as we were traveling as a party of 8. Let's start with the positives which are few: 1)Next to Unicentro & Exito shopping center for basic amenities 2)Apartments are decently sized Now with the laundry list of negatives: 1)The apartments are not as described, and are terribly outdated with broken furniture, appliances, and beds are as hard as rocks, virtually unable to be slept on. Not a welcome sight after traveling 12 hours. Our dining room table was falling apart and we asked the staff to fix it and no one came up. 2)NOISE: This place has paper thin walls and we were so lucky that a group of teenage soccer players were staying next door and on top of our room. At all hours they were running, playing soccer indoors, screaming, and throwing things. Again multiple calls made to the front desk and they assured us it was being taken care of but no one came up as the noise continued incessantly over 4 days. 3)WiFi: Dont advertise connection if the router is going to go down every couple of hours. When asked about the status of the WiFi we were rudely told they would reset it and maybe it was our devices. 4)COLD: This place is frigid! If you get cold easily this is not for you, and with Bogota's chilly autumn weather expect to catch a cold considering the single pane windows, no insulation, and hardwood floors. The apartment has no heating what so ever. There are no vents, and again when asked we were told they could provide more blankets until a space heater was available, c'mon seriously?! Mind you by the time the heater was provided it was an old honeywell that once plugged in was fried and turned off after 5 minutes. 5)Unpleasant guests: Aside from the unruly soccer teams staying, we also witnessed multiple rooms get rented out to men and prostitutes for hourly stays. We were a family with children and this was not pleasant to witness especially when they claim this is a good part of town. This place is absolutely garbage, a waste of money, with no care for a well paying guest. We were here for here for a week and could not find another hotel to take our large group. Front desk offered no consolation. Truth be told, the high reviews must be by hotel staff, since they so proudly boast a 8.1 rating behind their front desk, HA. I repeat do not stay here at any cost.

Excelente, todo muy bien

1. Near to Super market like Uni-centro which has Exito 24 hours, Carrula 2. Bad staff service 3. Pathetic Internet 4. Offering Breakfast but limited to themselves, never knows when it will finished, once limited item finished they will never refill 5. Lift is mostly not working 6. Corridor light sensor is really dangerous, sometime be ready to walk stair without light or in your mobile light 7. Side rooms are very much noise (road side traffic) Not Good Option, better to take room in Travellers Suits in Fontana (not in Plaza)

It was terrible. i will not recommend this hotel

Location was good but, Facility was old, I will give 4 point of 10 for breakfast. Additionally, they have not refunded my unreasonable prepaied payment over 1 month, even i had requested explaining the reason of payment and refund for COP 500,000 so many times.. No answer until now. I will not recommend this hotel.

Muy bien, lástima que el check out sea tan exacto, pues llegué a la 1:00 pm y me tocó esperar hasta las 2:00pm para que me dieran el ingreso

This is a great, affordable place to stay near many things in Bogota.

Comodas habitaciones , esta cerca de todo

al momento de hacer la reserva dijeron que el valor a pagar era X mas nunca dijeron que es sin iba cosa que incremento el valor a pagar por tal motivo fue muy elevado

Viejo, cama incomoda.