Palacete Chafariz D'El Rei by Unlock Hotels

I felt like i was in an old mansion with an art decor flair to the rooms. We stayed in the top unit with a roof top terrace with a 360 view of the old part of Lisbon. Best breakfast included which was brought to our room upon request. The staff was beyond accommodating and extremely friendly. Will recommend to everyone.

This hotel is a converted palace tucked away secretly at the base of Alfama, it is incredibly convenient, the room was spacious with a comfortable sitting area and the bathroom was very large. The staff was extremely helpful, ironed our clothes at short notice, and were attentive to our every need. The breakfast was very nice and served in a beautiful setting. This hotel is a gem.

This hotel located in Lisbon's Alfama district is the former home of a Portuguese man who made a fortune in Brazilian coffee. The hotel has only six rooms and feels like you've been invited to stay at the home of a rich relative, albeit one who hasn't made an updated design change since the 1920s. Enjoy it while you can. We understand the property has been purchased by Taylors, the port wine company, and will likely soon be converted to company events and such.

The experience in the hotel was unique. Cons: The hotel is not accessible by taxis or Uber. So we were left at the corner of a street with our luggages with no sign at all that were the hotel is located. It was only through Google map that we could find our way (people don't know English). There is no bellman to help you with the luggages and you need to climb around 20 stairs (the hotel is in hill top). When we arrived all lights were off and only one person was inside giving a spooky/scary feeling to this property. The person checked us in, showed us our room, and made breakfast for us! Very strange for 5 star hotel. There was a concert going on till 2am with loud music across from the hotel. Pros: I should say that they upgraded us to their best unit and we had an amazing night despite all the hassles. The Unit was very modern and state of the art. They offered free minibar (coke, water, juce, beer) which was wonderful. The location is within old town Lisbon so you can stop by many Fado and restaurant places. We enjoyed our stay. Ricardo at the front desk was an amazing person and very kind/helpful. I think the hotel is more 3 or 4 star and not 5 stars.

beautiful house and very wonderful service and staff

Security is bad. I had my money stolen in my room while I was going sightseeing.

In an old private mansion with lots of period features and nice views out to the river. Great location in the Alfama. Very helpful staff

This place is AH-MAZING!!! Not only is the Palacete visually stunning, the service is excellent, views are fantastic, I can't put into words how spectacular this place is. Stay here!!! You will be so, so happy!

Amazing hotel, beautiful rooms, wonderful and helpful staff.

Unique property in a fantastic location in old Lisbon. Walking distance to Lisbon Cathedral and Sao Jorge Castelo Service is outstanding, complete customer satisfaction.