Chalet RoyAlp Hôtel & Spa

We absolutely loved this accommodation. The staff were incredibly welcoming and attentive, making us feel at home from the moment we arrived. There was a special amenity in our room. The shuttle service was excellent and very convenient. The hotel is also fantastic for children and perfectly located for skiing. They have the cutest kid’s bathrobes and slippers with little fluffy toys. We would happily return.

The only negative points during our stay were related to cleanliness. When I visited the spa right after opening at 7am, it didn’t feel tidy or clean enough in my opinion. There were several wet towels left in the basket and some used glasses, with no staff or other guests present at that time. In my experience, spa areas are usually cleaned very promptly after visitors. Additionally, after a full day of skiing, our rooms (as well as those of our family members) had not yet been serviced by 3pm. However, once we mentioned this to the receptionist, housekeeping was arranged immediately, which we really appreciated. The cinema room is a lovely feature, but it felt quite dusty during our visit. The couches made me feel itchy, although this may just have been a personal sensitivity.

Lovely and charming.

Service Slow at Times

Accueil et personnel très sympathique! SPA top!

L’organisation du buffet au déjeuner! Trop compliqué pour se servir, pas de place pour déposer son assiette. Grand réfrigérateur: difficile à accéder, il faut tenir avec une main la porte ouverte, se servir avec l’autre en plus de l’assiette que l’on ne peut déposer nulle part… dommage, car de bons produits sont proposés!