Private Apartment in Premier Mountain Luxury Resort

Facilities/ VIP ski pass available, the room - very good Improvement - to have a shuttle bus from hotel directly to the main Gondola (up to the first ski lift - Bunderitza).

Amazing slopes. Hotel was perfect and staff was very pleasant and helpful. Restaurants had a very limited menu but plenty to eat on a 5 minute walking distance. Breakfast was perfect. Highly recommended hotel. Ski rental run by Vic amazing and guided us to the perfect slopes.

Short two day stay at the Premier Luxury Mountain Resort in Bansko for sight seeing, skiing and self indulgence. This hotel is classed as being a 5 star hotel and despite some areas seeming a little worn and tired, actually giving the premises a more homely atmosphere, this was made up for comfortable, spacious rooms complete with all amenities. We all stayed in superior suites, and each and everyone of us was well satisfied with our rooms. Breakfast is abundant in choice, fresh and delicious. Ski gear services are also more than satisfactory. What really stood out during our stay was the hotel spa. Most of us took advantage of the spa facilities and indulged in various massages. The facility is well managed by Jean & Dafni at the spa reception. Welcome was warm, flow of information and description of available services precise. My personal masseuse was a lady called Agni. After a day on the slopes, Agni did wonders to relieve tired leg and arm muscles. Her massage was excellent and enjoyable, and if we would not be leaving the next day I would definately had rebooked with her. In general, all our friends that took massages found them to be truly amazing.

Excellent hotel with very good spa, facilities, free parking, not in the city itself. Near the road to Pirin and ski mountains. Good and various breakfast but less options for vegans. I'll try to choose this hotel next time according to availability

Good location with mountain views-if you're in the right room - I'd request one. Pool area nice although a little small for size of hotel. Spa area also good but quality of massage not great - manager of spa gave an extra massage which was much better. Staff very professional and reacted quickly to any of our concerns i.e. Leaking shower, offensive graffiti on lift door. Quality and choice of breakfast was excellent and kept topped up throughout service time. Not 5* by UK standards but a pleasant place to stay. Hotel is surrounded by half built buildings which is a shame and not their fault. Town is being over developed without capacity. First impressions not great. Walk to old Bansko is 20/30 mins downhill and it is lovely there with lots of restaurants and bars open in the summer.

Hardly a five star hotel. The suite was quite outdated, parking is a bit of a mess, nobody serves in the lobby bar during the day, the waiter at the pool area was rude and the food was tasteless. On the positive side, the breakfast was good.

Beautiful hotel with an impressive view. Rich and tasty breakfast. Comf and spacious well decorated room with a huge nice bed. A welcoming team. Parking is close and convenient. The pool is clean and quiet. Great value for money

Hotel was nice,room was big,breakfast was great,location by walk 15 min from center,staff friendly

Stayed here from 31/03/18 for a week. Beautiful hotel. The staff were fantastic, so helpful and super friendly. Our rooms were very spacious, comfortable, so clean and decorated to a very high standard. At breakfast there was everything you could possibly think of, various fresh pastries, full continental, full English, cereals, porridge, various nuts and dried fruits, fresh fruits so much choice and the chefs made fresh pancakes and omelettes to order. Various fresh juices. The staff brought your teapot/coffee pot to your table. The staff were very happy and friendly, so accommodating, which is what you need to start your day. Nothing worse than unhelpful staff which i have experienced before in other hotels. The bar staff were great too, always remembered you. Restaurant was top class too. Pools, jacuzzi and spa were clean and top class. Overall the staff and management seem very happy. Happy staff makes for a happy hotel. This hotel is superb and worth a visit even if its just for a weekend. They truly make you feel very special.

Good location and clean hotel room for a reasonable price for an Easter long weekend snowboarding trip in Bansko!