Comfort Inn Santa Rosa on Route 66

The beds were comfortable.

The pool was filthy.

I liked the easy access from I-40. The breakfast offered a variety of choices

You could feel the inner bed springs. It wasn't comfortable. The hot tub was cold water so we ended up not using which was a bummer because it's why we chose the hotel.

king bed and spacious room

hall carpet needs removednor replaced

This hotel has a practice of charging you a10% insurance fee, otherwise the reservation is not cancelable. I booked two rooms two days in advance and declined the ‘insurance’ but had a medical event so we cancelled the morning of. And of course they charged us. This a despicable business practice that should be punished. If we hadn’t cancelled they had every right to charge us but we did cancel that morning. Don’t use hotels that boost their revenue with this insurance scam.

Attractive and clean

I only wish they had bacon for breakfast to offer. The bathroom towels were hard and not soft towels. They felt like sandpaper.

We are on day 2 of. 3 day drive and stoped for the night. We require an accessible room and that part was pretty good. The room is worn, but the access is easy (near handicap parking and the entrance). The bathroom set up is small but it works. The room only had 2 towels, so we tried to call the front desk to get extra. But the room phone doesn’t work. I walked to the desk and got some. I went to put our food in the fridge, but it was warm. I adjusted the control and went to the hot tub to relax. The hot tub was ice cold and kind of green. So I sat by the pool to relax. Then I went back to the room to check the fridge. It was still almost room temperature. I used my own phone to call the front desk to see if they could swap out the fridge, but all they can do is wait to call maintenance so it will work tomorrow…. After we’re gone. The girl at the front desk wasn’t quite rude, but you could tell she also didn’t really care. She did say we could move to a new room, but we’ve already settled in with my husband’s extra gear and I’m tired. I really don’t have the energy to move it all. Won’t ever stay here again.