Sonesta Essential Hotels Odessa

Was nothing I expected online in person was very dirty lots of sketchy things going on in and outside hotel someone tried breaking into our vehicle worst stay ever

Well the elevators were not working at the time but the price was worth it and the room was spacious

I tried to check in three different times. Had to wait over an hour for my room to be ready. Elevator was not working nor was the hot tub very disappointed.

I have been staying at this hotel for over three years and the service is always great!. It’s quiet it’s clean and the beds are comfortable!. The managers are always helpful and I’ve never had any issues. I will always stay here when I’m in Odessa.

The contact number to tell them that we were arriving late was to the Wyndham sales team. They tried to sell us timeshares and other unnecessary things. The elevator was broken when we got there. The hot tub was broken. Which meant the swimming pool was off limits. Got to the room and there were no towels. The Chargers for the lamps on either side of the bed did not work. I stuck to a portion of the floor. Two light bulbs were burnt out. The breakfast was under stocked and not well maintained. On the positive side, the lady at the checkout desk did inform us of what was going on. She was very nice. She did get the towels quickly. The bathroom was clean. The room looked nice. And the TV worked.

This use to be a decent low end hotel. Now it’s so run down and dirty. The chair was covered in grease. There was a bag over the fire detector so not sure that would have even tried to save my life. Mattress was terrible. Pillows were terrible. It’s a non-smoking hotel but every room smells like smoke and my eyes burned all night. Elevator isn’t working. Stairs are littered with trash and debris. Hallways were also full of trash. Time to spend a little money on this place and maybe hire new cleaning people. It’s hard to find a place to park an 18 wheeler and I need to be able to stay here. Get it together

There was c** on the bed spread, the whole place smelled, the elevator was broken and then they put us on the top floor, the door wouldn’t lock properly.

Clean

Staff was very friendly and accommodated me showing up early. The rooms are clean and have plenty of room. The only complaint I have is my key card did not work very good and the door handle needed to be changed out. Other than that it was a great stay for the price.

Very clean, great beds, and amazing air conditioning. Safe enviroment.