Grand Hyatt Macau

We traveled as a family with kids. The Grand Hyatt is located in a great spot, and it's very convenient as you can walk to many places. We booked a Fountain View Suite, and the view was absolutely stunning. The airport is also right nearby, and the kids were thrilled to watch planes take off and land as soon as they woke up. They could also enjoy the fountain shows, the cable cars, and occasionally see the light rail passing by. The children really enjoyed their time in the room as well—they didn't even want to go home on the day we checked out. The breakfast was delicious, and there was a wide variety of options.

We had a great stay at the Grand Hyatt Macau overall. Our check-in experience was excellent — Mavis at the front desk was incredibly helpful. She even walked us to our room to confirm whether we needed an extra bed and made sure we had enough water and amenities. The breakfast buffet was outstanding — easily the best meal we had during our time in Macau. The only downside was that our room smelled quite smoky when we checked in. Not sure if that’s common in Macau hotels, but it did make the room less comfortable. Since we were only staying one night, we decided not to switch rooms. This is something I will confirm next time at the front desk before checking in to make sure it's a smoke-free room. Otherwise, the service and experience were solid, and we appreciated the staff’s attentiveness.

This hotel has an extremely convenient location. Its close to the airport, offers plenty of food options nearby, and getting a taxi is always easy. The staff were very friendly and left a wonderful fist impression on me and my family esp Katrina and Kent. Hence, our room was very clean and I want to give special thanks to the hsk staff who cleaned our room during our stay, esp on 26/11. I thought I had lost my ring, but when I returned to the hotel, I was relieved and grateful to find it safely placed back in the room. Last, the breakfast selection was great, and the coffee was excellent! This is a fantastic hotel for both business travellers and families. We truly enjoyed our stay.

Great location - very central to the macau hotel area. The rooms were clean and spacious with an open view of macau. The service was wonderful, they prepared the birthday cake for my mother on a last minute notice. Very reasonably priced as well - would recommend.

Great hotel with amazing service. We had a beautiful suite, the club lounge was fantastic. One of the best breakfast we have had, huge choice

We were checked in by Kent Peng, who took us to our upgraded suite for my birthday surprise, which was very warm and welcoming. Apparently, Peng was from the Guest Experience team and had done a considerable amount of preparation for my arrival. Lovely balloons, signs and cake etc. created a perfect vibe for my special day. Thank you, Peng!! We were delighted to meet Hani Min and Tina Yu again, who were always helpful and ensured we were well taken care of during our stay. Their staff, Victor, Ken, Peggy and Joseph at the Grand Club made our stay very enjoyable. We had breakfast two days in the Mezza9 and met exemplary service and good food, and happy to meet Olivier whom we have known for a long time when Man Wong was around. She is always warm and helpful.

Excellence as always Grand club service is second to none ! Server n management all have great customer service and address us by name which was unexpected Good food n club mgr Tina needs to be recognized for her leadership in the club Highly recommended to visit even if you have to pay to go Nice view and excellent in every way

I love the stay here, very nice suite. Love the restaurants

Amazing Experience at the Grand Hyatt Macau, the nicest Resort I've ever been in my 7th trip Overseas, I love the Front Desk, Concierge & Food & Beverage. My suite was upgraded. I had tears of happiness Friends 🤩

Throwback on wonderful stay at Grand Hyatt Macau back in 2011! Clean, spacious rooms! I can still remember the smell of the hotel!