Candlewood Suites New Iberia by IHG

The property is just Ok. I've stayed at other Candle Suites and they have been nice, however this one was below average. We only had maid service 1 out of the 2 days we stayed there. One of the other things that annoyed me was that the front desk clerk took approximately 30 minutes to check us in we were the only guests checking in at the time and had prepaid reservations the time was about 7PM.

The floors were terrible, sticky and dirty. The shower looked iffy, so we decided to wait till we got home to take a shower. Bed was fine and it was clean. Everything else was ok. Glad we were only staying two nights. They charge as much as a hotel that offers breakfast, yet there is no continental breakfast.

Thank you

I had to be moved to 3 different rooms tne first room had water all on the bathroom floor the second room was awful smelled like a cigarette factory with a smoke detector dangling from the ceiling and the hotel supposed to be 100% smoke free the 3rd room.was just ok and the water is not hot at all. I usually have no issues at a candlewood but this one aint it!!

I liked the 7-3 front desk agent. I’m unsure his name but he was very nice & helpful. The check in process was a breeze and he was friendly.

NOTHING. This hotel was the absolute worst from the horrible, stale smell, to the outdated rooms. The carpet seemed as if a vacuum haven’t touched them in forever. The tubs had rust in them. The toilets are very low. The tissue had mildew on it and when I went to the front desk to get another roll, the 11-7 guy tried to be funny and gave me boxed tissue. This hotel is not worth the stay.

I don’t typically leave hotel reviews, but I feel a responsibility to warn others after our experience at Candlewood Suites. We stayed here for two nights at the end of a family trip. The first part of the week we had been with relatives, but chose to get a hotel for the final nights so our hosts could have space to enjoy time with their adult children. We arrived at the hotel around 9:30 p.m. on Friday, already exhausted from a long, wonderful day with family. As we checked in, a friend who had arrived for the same family gathering was checking out—not even 30 minutes after arriving. She had already been moved twice due to the condition of her rooms and warned me to find another hotel. But given how late it was, and assuming surely not every room could be that bad, we decided to stay. Big mistake. The first suite we were given had not been vacuumed. The nightstand had sticky, stained surfaces from old spills. The toilet had hair on it, and there were beer bottle caps on the closet floor. Still, we were tired and trying to stay optimistic. But when we pulled back the sheets, what we saw on the bed was truly unacceptable and unhygienic. I won’t go into graphic detail, but it was vile. We called the front desk immediately. To their credit, they moved us to another room without hesitation. Unfortunately, the second room, while not as disturbing, still was not clean. The overall standard of cleanliness throughout the hotel was simply not acceptable. We made it through the stay, but I left feeling like I needed to scrub everything—myself included—when we got home. I will never stay at a Candlewood Suites again, especially not this location. Do yourself a favor and look elsewhere.

Absolutely Unacceptable Experience – Never Again I don’t typically leave hotel reviews, but I feel a responsibility to warn others after our experience at Candlewood Suites. We stayed here for two nights at the end of a family trip. The first part of the week we had been with relatives, but chose to get a hotel for the final nights so our hosts could have space to enjoy time with their adult children. We arrived at the hotel around 9:30 p.m. on Friday, already exhausted from a long, wonderful day with family. As we checked in, a friend who had arrived for the same family gathering was checking out—not even 30 minutes after arriving. She had already been moved twice due to the condition of her rooms and warned me to find another hotel. But given how late it was, and assuming surely not every room could be that bad, we decided to stay. Big mistake. The first suite we were given had not been vacuumed. The nightstand had sticky, stained surfaces from old spills. The toilet had hair on it, and there were beer bottle caps on the closet floor. Still, we were tired and trying to stay optimistic. But when we pulled back the sheets, what we saw on the bed was truly unacceptable and unhygienic. I won’t go into graphic detail, but it was vile. We called the front desk immediately. To their credit, they moved us to another room without hesitation. Unfortunately, the second room, while not as disturbing, was still not clean.

Dirty, carpets dated and grubby. Walls, Doors fixings aged and unclean. I needed a shower on leaving. The main reception is unclean with dated furniture. I know it’s a budget price but there is no excuse for lack of cleanliness.Never ever will I stay there again. Location has no decent food options..

Very nice stay

Terrible experience nothing was clean didn't try to help with the situation offer something so that way I wasn't upset the entire time they totally didn't care