Tree Rose Motel Morwell

It wasnt fancy but is good value

Nothing.

Blankets full of cigarette burns. Carpet old & worn.

First thing I noticed was the toilet seat had been left up. Next was the wall and table lamps had no globes, making the room very dark. Cracked light switches and power points, Black marks all over the front of the fridge. No security chain on the door, which appeared to have had a forced entry. Bench with the basin had partially collapsed on one end. No bath mat for the shower floor (used a towel). No electrical appliances had been tested and tagged (a mandatory electrical safety regulation). On the third day I returned to my room to find all the towels and soap had been removed but not replaced and food I had left was also gone. The microwave heated, but the turntable did not. I called the contact number as there is no reception/front desk at this property. The owner brought me towels and said housekeeping got the wrong room. I asked about missing globes etc and he said they don't replace them as they are frequently stolen. The bed was reasonable and the room was clean, but otherwise, it was one of the worst experiences I have encountered as a frequent traveller.

The cost of the stay was quite cheap

The room smelled of cigarettes...and was in poor repair

Creepy Office boarded up with shutters

door chain lock broken- pulled out of frame

Confusion about which property I was checking into on arrival from receptionist. Room carpet was wet, stank of pee, people living in crisis accommodation and best of all BED BUGS. Was transferred to another motel during the night from the helpful man however room was a disgrace. Worst experience ever at a motel.

Room smelt terrible. Cups were dirty.

It was a decent price for a one-night stay but the wifi didn't work for anyone. I told the front desk but they did not resolve the issue.

Not happy with the overall service.

Bed & Shower was good

we weren’t given a key, cup & saucer were stuck together (not clean) Smoke alarm missing, tissue holder empty, flushing noises, woken at 5am by people talking loudly outside room.