Comfort Suites Abilene Central

Location

Rooms were not cleaned properly, most of the lights did not work, no hot water and low water pressure black mold around the base of the tub only the shower would work the knob that turns the tub to shower seemed to be glued so no water out of tub faucet overall not a good experience

Room temperature was hard to maintain, ice machine was broken, toilet in room was broken just overall ok but not great.

Light bulbs were all burned out.? Furniture was tacky, not clean. No parking. Breakfast was nasty

Office staff had to deal w a unsatisfied customer while I had to wait and no apology was given. Room had cockroaches, blood stains, and mosquitoes.. food crumbs still on counter.. I left the room and hotel immediately. Trying for a refund

The room itself was okay and the beds were comfortable, but the overall experience was disappointing. The iron in our room had sticky residue on it, and when we asked for a replacement, the staff said there was nothing they could do. We also received unwanted wake-up calls at 4:45 AM and 5:00 AM, which disrupted our sleep before a very important interview. The staff couldn’t explain why that happened. Additionally, there was no hand or body soap, and the ironing board was missing its cover, making it unusable. Unfortunately, I probably wouldn’t stay here again.

The breakfast was very good

When I get there to check it the lady at the front desk doesn't give me the information I need she was bad customer service 😔

The stay was what we needed as far as a hotel stay goes. It appeared that someone had been in our room while we were out for the day but nothing was cleaned only a couple things moved and some towels changed out but not all of the towels. The humidity was very high in the room so much so that when we got home all of our clothes felt wet.

Receptionist was nice, place smelled cleaned and fresh. This was my second time staying and I was pleased both time. This will be my spot for now on