Woolpack Inn Beckington by Greene King Inns

Lovely stay, friendly staff and good food

We liked the location in an older community that is walkable. We were on a top floor in June and the room was excessively hot. They provided a small fan to help. The shower was impossible with no head clearance.

Great food, very friendly staff.

The Inn itself is very good, superior room was nice with plenty of space. There was a good choice available for Breakfast, which is served at your table. Evening meals can be taken in the restaurant or in the bar areas, again there is a reasonable choice. The only negative is that the premises is in a very poor phone signal area, and the Cloud WiFi was useless, texts could be sent sometimes but nothing else, until you are about a half mile up the road !!

Room looked like a hookers bedroom, floor to ceiling leather headboard in red…

Brilliant stay friendly welcome by a loverly women and great staff will use again when I am working in that area again

We did not stay ! When we arrived in our room, Superior room no.1, it was freezing cold. There was an oil-filled radiator that did not work, and no central heating. On discussion with the receptionist a young man came to the room, discovered the cold conditions, tried the radiators, fetched a replacement oil-filled radiator, checked the central heating pipework and informed us the heating would not be on till 6pm, at which time he might have to bleed the radiators. All of this should have been checked prior to our arrival. Indeed, someone must have known the conditions in the room since condiments had been put in place. By this time I had developed a severe case of shivering. To be noted,, downstairs the premises were warm, as one would expect. My wife and I felt we were unable to stay in these circumstances. On informing the receptionist we would not be stopping she repeatedly asked what could be done to change our minds. The simple answer is we should never have been exposed to such atrocious conditions in the first place. I was further insulted that, when I arrived home and checked my bank account the Woolpack had had the audacity to charge my account for a stay that they had made totally intolerable in the first place. I have, at last, received a full refund. We are more than a little disappointed by this episode as we have enjoyed our previous stays at the Woolpack and it had become our automatic first stop when visiting my southern family.

I would reallly recommend the Woolpack. It was obvious that some work was needed to our room, and the heating!! I suspect that the lock down has been hard. It is made up by fantastic staff, service and food. If I am in the area, I will definitely stay here agaain.

The Wi-Fi was a huge disappointment. I was unable to register with the Cloud.

We were given an upgrade which was lovely and the room was a suite. Very comfortable bed and quiet too!