Hotel Cayman

Really close to Plaza Foch, the hotel is nice and clean. Had some trouble with hot water on the first evening but it was fixed then. The linen/towels didn't have a particularly fresh smell... it wasn't bad but quite intense and "strange".

Very friendly and helpful staff. Good breakfast. Close to restaurants, but it generally avoids the noise from the nearby bars. Beautiful garden with humming birds.. Many of the rooms open into the breakfast room or the garden, so if noisy guests have loud conversations, you will hear it. Otherwise, we were very happy with our stay.

Good location, good service, lovely garden and great breakfast. Very pleased

Very helpful staff. Good location. Only negative was a warm but not hot shower.

新市街に位置し、観光および空港からの移動の両方で便利だった。 スタッフの方も問題なく英語が話せ、大変親切。24時間食堂の場所で、コーヒー、お茶、バナナが提供されており、無料で頂くことができる。 隣におしゃれなレストランがあり、周辺にはコンビニもある。

Muy buena ubicación. ..cerca de bares y restaurantes. Muy buena atención y limpieza. Lugar cálido y confortable.

Muy bonito el hotel, y muy bien ubicado. Para destacar la atención de Andrés de recepción que estuvo en todos los detalles. Excelente relación precio/prestaciones. Muy recomendable!

With it being located in "New Quito" there were many places to choose from to eat. But if you want to see Centero Historico and walk, it is about an hour and fifteen minutes away. So would recommend a taxi unless you like walking a lot. The hotel staff were very nice and helped you out with getting a taxi or recommendations for food and places to see. The rooms are kept clean and are a decent size for a single bed.

We felt safe in this gated hotel. It is located near many restaurants within walking distance.

Horrible experience! I didn't even complete the check in process and go to the room because the front desk staff and owner were completely unprofessional and rude. The front desk person acted as if he had zero idea how to process a Hotels.com reservation, and repeatedly asked me what he needed to do in a progressively hostile manner. When I did his work for him and found out that I was supposed to pay the hotel either at check in or check out, he demanded that I pay in cash. I spoke with Hotels.com (wasted my own money using my cell phone from abroad), and verified that I was able to pay with a credit card. The front desk person grew progressively more hostile and threatening. After finding out that I was on the phone with Hotels.com, he called the owner. She insisted that I pay in cash. A couple at the hotel czme down and told me that they had the same horrible argument with the front desk and owner the day prior. I walked out in the pouring rain and went back to the Marriott.