Hilton Garden Inn Atlanta Airport North

Location was great, staff was amazing, parking lot is well lit up and secured. Room was great size super clean great view. Felt safe and trustworthy there. Check in was quick and easy as well as check out.

Pillows just a little uncomfortable but that's it

You have to request room service. I requested towels and never got them. Staff was always away from the front desk. Ghetto Hilton

Nice property

First, let me say the staff was top tier. I had absolutely no issues with how we were greeted or treated during our stay. From the front desk staff upon check-in, the breakfast staff, etc. everyone was pleasant and helpful. Now, the accommodations were EXTREMELY disappointing! My room had to be changed THREE TIMES. The first room that I was assigned had not been cleaned properly and there was old food in the refrigerator. The second room that I was reassigned to did not have a working/functioning toilet and the THIRD room that I was moved to did not have the blackout blinds installed so I had to put a bedsheet over the window for privacy. Due to the hotel (and surrounding hotels) in the area being sold-out, I had no other recourse but to stay there as I was traveling from out of town. Also, being that I prepaid for this accommodation, there was no way for the staff to comp any portion of my stay. They did however, offer breakfast as an apology for the inconveniences. I would probably never stay at this hotel again, but the wonderful people who work there made it tolerable.

The building is nice with a pool. HOWEVER, there were roaches crawling in the bathroom and next to the bed.

HVAC was so noisy I couldn't use it. Bed wasn't the most comfortable.

Yes

Girl at front desk has great customer service

Towels and sheets were not as clean as i thought they sound have been. Workout area felt humid. It seemed as if the humidity was from the pool area which was very hot and humid! Some of the staff was okay and helpful.

It was next to the airport where I could view the plans coming in. What didn’t like was that we had to request for our room to be cleaned