Columba House

Cord for kettle didn’t reach the plug, had to boil the kettle on the floor. Dust everywhere, only 1 towel per person plus a bath mat.

Easy check in, just had to call a number at the front desk and they sent through check in details

The building was being fully renovated for which we were given no prior notice of by the host, only saw one review mentioning this from back in April. So just a heads up for anyone booking to be aware of that. The worst thing was there was long black hairs all over the shower walls and floors. We messaged the host and mentioned this and they did apologise and say they would fix it in the morning, but we were checking out in the morning.. So basically no point. To be fair, we made a late booking and did not expect a five star hotel, but at least expected a clean place. The internet also kept dropping out which we also mentioned to them, and got no response back about that. All this to say, it was a bed to lay our head for the night, so was just.. Fine

Nothing to like.

The whole ground floor is under renovation with construction materials, dirt and debris all around. Plastic sheets everywhere, cracked plaster walls, unsafe fire alarm system (suppressed), fire doors propped open in hallways, main entry door open to the street, no on-site staff, reception accessed by desk call to operator in the Phillipines who has no idea about the building, local mobile phone option that goes straight to answer phone with no response from the so called management. These are greedy managers selling rooms for cash when the hotel should be shut down during renovations and certainly should not be advertised on BOOKING.COM. A massive disgrace to the Scottish hospitality industry. AVOID AT ALL COSTS !

Το μέγεθος του δωματίου

Τίποτα δεν μου άρεσε, έχω στείλει μήνυμα στην booking με τα παράπονα μου,το κατάλυμα ήταν υπό ανακαίνιση, σε άθλια κατάσταση, μακριά από την πόλη σε δρόμο εντελώς ακατάλληλο για βαλιτσάκι με ρόδες με τα πόδια που έπρεπε να πάω εγώ,κάτι που δεν το έγραφε πουθενά και επιπλέον όταν έκλεισα το δωμάτιο πλήρωσα τα διπλά χρήματα από την τιμή που πλήρωναν οι νέοι ένοικοι που τύχαινε να κλείνουν τελευταία στιγμή. Περιμένω οπωσδήποτε κάποιον να επικοινωνήσει και να με πιστωσει το επιπλέον ποσό, ήταν καθαρή απάτη

Initially parking was good although if your coming on a motorcycle like me or a lowered car be very careful of the road up. The hotel from the outside looked good, easy check in if late, but that’s where it stopped. No where on the booking did it say under sever renovation, even with the numerous follow up emails for checkin, which considering booking.com is there to make it easy it ended up not being easy!!. So it’s basically a building site when you go in. Got to the room which initially seemed fine, but again finishing touches for instance a bedside lamp would have been appreciated, a kettle with a longer cord instead of having to find the plugs near the floor and boil it on the floor, it said tea coffee…no coffee. A cheaper rate would have appreciated considering the state of the place.

Nothing.

There was no staff. No assistance except for telling me they'd never had problems before. THE REVIEWS refute that. In the 'foyer' there were bags of sand and cement and other hazards. The number given for my key safe, written down, I tried 4 times and was told "there is no key with that number" After asking for help, I was told there was no staff available to help me. I am 81 and very used to travelling but I would not have been able to get my luggage up the stairs. I told the woman I wanted my money back, and she said I wouldn't get any money back, so I said I was leaving. Over an hour later I got a text saying someone was on their way. Totally disgraceful and I will avoid Booking.com in future unless I get at least some satisfaction. I booked the day before and by the time I arrived there, the money had already gone from the account. I also mentioned I am over 81and had already driven some distance and was very tired. I hope this dreaful place is not on your client list after these bad reviews!!!! Please tell me if I can claim any money back from them.

Das halbe Haus war eine Baustelle, eine absolute Zumutung hier aktuell Gäste wohnen zu lassen. Die Einrichtung und der Zustand unsere Zimmers war sehr schlecht. Leider auch nicht sehr sauber. Auf der Außenanlage stand überall Sperrmüll herum. Schade, das Haus hat Potential.