Fairfield Inn & Suites South Bend at Notre Dame

Location

Pool was closed. Listed as having a couch in the room but didn’t.

Keys don’t work at property. Staff have to walk you to the room. Check in lady was extremely rude

Near the arena

The hotel itself was great, but upon arrival we were told they sold out of the double queens we booked. Instead we were given a king with a pullout sofa for 4 people. The pullout sleeper was slightly bigger than a twin, not near big enough for our teenage daughter and her friend. How does a hotel sell out of a room that I booked and prepaid?

Staff was awesome and friendly.

Couldn’t regulate the heat in the room. Fan blew cold air. Maintenance came up and did help, but the room became too hot.

Excellent location, good breakfast, walk to restaurants.

The property is in a great location, it is clean, staff was very nice, bed was comfortable, I would rate it a 4 , but there was two things that bugged me. I could not get internet service for the two days I was there, this is totally unacceptable in this day and age. Also, I told the girl in the front that was door had screws coming out, and that the bathroom door was super squeaky and loud. She said the maintenance guy went home for the day, it was about 5:30. Do you mean to tell me there is no available if your heat goes out, or your toilet clogs? With those two issues, I give this hotel a 3, I probably would have rate it a 4.5 .