Chapter House Boutique Hotel

Wonderful boutique hotel located in the best wine town. We really loved this hotel and the saff made us feel really welcome. I didnt get the Young mans name who seemed to organising things but he was super. An traditional main house with a modern annex complex which is where our rooms were located. A super location with easy access to the town, restaurants and wine tram. Lovely breakfast and amaxing staff. Highly recommended!

This place is virtually perfect in every way. Located just off the main high street it can’t be better placed. Each room has its own small plunge pool and there is a common pool too (although it’s small). The interior is steeped in style and history (it’s a former school building) with loads of original features particularly in the main building. The fixtures etc were tasteful throughout. Breakfast was included and it’s was buffet plus pick off a menu. Good quality. All in all it was a delight. Can’t recommend highly enough.

Having stayed at the sister hotel in Cape Town (see separate review on the Tree House), we had great expectations for Chapter House and it did not disappoint. Mrs Arch May disagree but this hotel surpassed the Tree House. Stepping into the hotel feels like stepping into an old colonial mansion. The reception area is stunning with high ceilings, chandeliers, whirling fans and all beautifully decorated with eclectic artwork and artefacts. Sitting here with a gin and tonic in the evenings felt like being in a different world. Our room was in the more modern “annexe” with wonderful views over the surrounding mountains. I cannot compare against the rooms in the main house but we would not have swapped. Peaceful and quiet and one street away from the main street in Franschhoek. As with the Tree House, the staff are super friendly and ready to accommodate any guest requirements. Mrs Arch recalls fondly the beaming smile of Alex at breakfast! We both hope he has a successful career in hospitality.

This was our last hotel on our South Africa trip .The grounds are beautiful,there’s a great pool but it’s let down by small things .We arrived earlier than expected we were warmly greeted with a drink and our bags were stored while our rooms was ready .It seemed like an afterthought to show us around. We had one of they Gins but was given two flat tonics (they were replaced )The other couple we travelled with had a power cut and had to move rooms ,the room was smaller and was provided with grubby towels .Theres no mirror other than the bathroom to get ready .We checked out early in the morning and was assured a packed breakfast would be ready it wasn’t when we left .Its a shame because it has all the trappings of being an excellent hotel

Only stay one night will hopefully be back

Staff was absolutely wonderful and gracious. The hotel has interesting spaces, from classic to modern. Terrific breakfast spread.

We are a couple in our 30s. We loved the hotel and the central location in Franschhoek. The hotel is a walkable distance from restaurants, shops and the wine tram. The pool area is lovely and is bigger than the photos show. Complementary tea and coffee and cake of the day was a nice touch. The staff were excellent, and very accommodating, even putting together a breakfast box for our early morning check out.

This was our second visit to this wonderful hotel. We were travelling with a friend who unfortunately was poorly when we arrived. The staff swooped in and took excellent care of her. Wesley and his team are really very special, with Jovita providing fabulous service. Nolo in the spa has healing hands! We can highly recommend this gem of a hotel and will be back next year.

There was a mixup with the room that we had booked but the staff was great and super helpful. Once we got it sorted we had a beautiful room. Honestly it feels like being at home, a very beautiful home. Can’t recommend it enough!

Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.