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9.6 / 10 Guest Rating

Chapter House Boutique Hotel

14 Akademie Street, Franschhoek, Western Cape, 7690, Franschhoek, ZA

Chapter House Boutique Hotel - main view

About the Property

Outdoor Pool and Bicycles
Enjoy the outdoor pool and rent bicycles for a leisurely exploration of the surroundings.

Complimentary Breakfast and Bar/Lounge
Start your day with a complimentary continental breakfast and unwind in the evening with a drink at the bar/lounge.

Concierge Services and Quality Grading
Take advantage of concierge services and rest assured with the quality graded by the Tourism Grading Council of South Africa.

Book your stay at Chapter House Boutique Hotel for a luxurious experience in Franschhoek's beautiful surroundings.

Facilities & Amenities

Free breakfast
Health or beauty spa nearby
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

24-hour pool accessReservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional82 verified reviews
AI Summary

Guests highly rate the friendly and attentive staff and frequently praise the beautifully designed property.

Categories

Cleanliness9.4
Service9.9
Location9.9
Room Quality9.4
Amenities9.4
Value for Money9.4
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

T
T. Reginald
Verified booking
partner
Standard Room
Stayed in Jan 18, 2024

"Exceptional"

10.0

Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.

Helpful?
T
Thomas
Verified booking
partner
Standard Room
Stayed in Nov 29, 2023

"Exceptional"

10.0

Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!

Helpful?
J
Jan
Verified booking
Standard Room
Stayed in Jul 31, 2023

"Uncaring"

4.0

For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.

Helpful?
Y
YOLANDE
Verified booking
Standard Room
Stayed in Jul 26, 2023

"Oasis in Franschhoek"

10.0

Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.

Helpful?
J
Jonathan
Verified booking
Standard Room
Stayed in Mar 27, 2023

"Amazing stay at the best boutique hotel out there"

10.0

Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!

Helpful?
L
Lara
Verified booking
partner
Standard Room
Stayed in Mar 20, 2023

"Exceptional"

10.0

The staff was incredibly helpful and kind. Property is beautiful and great location.

Helpful?
J
julie
Verified booking
Standard Room
Stayed in Mar 16, 2023

"Exceptional"

10.0

Loved everything about this hotel. Staff, breakfast, afternoon cake and coffees Hopefully we will be back

Helpful?
Z
zoi
Verified booking
Standard Room
Stayed in Mar 4, 2023

"Amazing stay!"

10.0

Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!

Helpful?
N
Neil
Verified booking
partner
Standard Room
Stayed in Sep 28, 2022

"Exceptional"

10.0

Lovely characterful property - had a wood burner in our room! Staff were extremely helpful.

Helpful?
I
Inga and Stephen
Verified booking
family
Standard Room
Stayed in Jan 31, 2022

"Exceptional"

10.0

Worth going for the complimentary cheesecake in the afternoon alone!! We loved our stay at Chapter House. Beautiful decor, friendly staff, comfortable beds, wonderful breakfast, easy walking distance from shops and restaurants. Highly recommended .

Helpful?