MALFROY Motor Lodge Rotorua

Location

Was not clean Pillows were disgusting smelt like they had been used a thousand times and not washed I ended up having to sleep on my towels and clothes. Room was cold heater then not do anything the room looks like it hasn’t had a thorough clean in a very long time. That was even afraid to cook in it to use it. Toilet had blood stain on the outside it was just very unsatisfying.

Location

Had to get the sheets and duvet changed as they were visibly unclean, cold and damp smelling, the provided heaters weren't overly effective. The showers were unclean and had cobwebs, didnt use. The table had burned in writing, carpets and rugs threadbare. We paid less for way more the night before in Whakatane. Was no where near what we expected, pictures were deceiving

Location and access

Very cold at night with no visible heating option. The clesnliness of areas witjin the complex

Very dirty rooms

Pillows smelt like wet dog on first night but was changed next morning rest of our stay was good

Parking on site good service from staff/manager and privacy to enjoy our stay

Nothing

-Dust accumulation on top of the microwave -Dirty marks and prints on doors and surfaces -Bathroom cleanliness below acceptable standard -Carpet stains throughout the room -Windows not opening properly, affecting ventilation -Pillows and sheets have a disgusting smell -Their electrical gadgets are not certified which imposes a high risk -Tv doesn't even fit on the tv stand Considering the standard and cost of the accommodation, I do not believe this motel provides value for money or a suitable environment for anyone else. I would strongly recommend not to use this accommodation provider f

The bed

The rest

Falta de mantenimiento y renovación.

walking distance to a range of dinner options

hand basin blocked, had to unblock it with the plunger supplied carpet very dirty no towel rail