Royal Bellagio Hotel

Great location, with great and helpful staff. Right where you want to be, rooms are quiet, considering where the hotel is located, but I was on the 12 floor. Great dining options and easy transportation options. Hotel rooms are a little dated, but, clean, tidy and well maintained. I will happily stay there again.

Makati is not the safest area for foreigners

I live in the Philippines and return every year to view the houses I rent. I book a hotel (Bellagio in Makati) for 5 nights at a cost of 2800 php everyday. I pay for breakfast for two. But in reality I only consume one. They make horrible coffee and I ask if it can be exchanged for an espresso: The female waitress's response was: it's not possible. I ask a waiter for an espresso and he says: yes I can bring it. When I finish my breakfast they ask me to pay for the coffee.... !!!!!!! Incredible - lack of management - unqualified staff - terrible company policy - no hospitality training, especially for regular and loyal customers - profiteers and money hunters - hotel and service not attentive to hospitality - insufficient room service - international TV, Netflix and everything else not working. In short, service in the Philippines is always a disappointment. I'm forced to take a Taxi to have breakfast at Starbaks. Giovanni Maria Le Mura Executive Chef on Holiday.

Uniquely located property in the heart of everything.

Have stayed here multiple times over years. Great value, Clean rooms, comfortable bed with Filling Station Restaraunt accessable from hotel elevator and great bar on first gloor with live entertainment. Can not beat it gor the price. Only down side is located in entertainment district.

The staff were very polite and helpful.

The tv in the room , none of the channels worked apart from local Filipino channels.