The Mansion

i have read reviews of all the hotels in iliolo and i can set them all straight this hotel is old yes...has old world charm...i liked that....needs updating but still good the pool is huge, heated and easily accessible and open many hours the water is hot in bathroom ...not always the case in all hotels they serve a good free breakfast every day.... their service is top notch...they try to make you happy wi fi service is bad....this is like many hotels free bottled water is important for americans elevator is very fast and their are camera in the hallways stores are nearby for shopping ..you are on a main strip...important for traveling and getting a cap 3 restaurants on premises for eating ....they are decent but i am spoiled with american food there is no casino...do not believe the ads there is a work out room and a large one up the block always someone at the front desk room have working air condition.....not always the case in other hotels room maids are hard workers and punctual you are very safe and feel that way the prices are reasonable and good deals can be found on the internet large sm city mall about 5 minute cab ride refrigerator in room....this is a necessity coffee tea maker also included....very important slippers and robes daily....very nice flat screen tv with some cable and two hbo stations.... i recommend the suites even the junior suite over any room they speak english plenty of staff and all very nice karaoke bar up the street

The room that we stayed was very disappointing. Old looking and needs a lot of work. Booked for 3 nights. Ask for a room transfer after 1st night but no effort for the hotel staff to make our stay pleasant. Would never go back to this hotel.

bad

The hotel is very old and run down. The check in process is over 10 minutes. The room itself was large enough but face out to a wall, no view at all even though it was advertised as having a view and a balcony. It had neither. The room has carpet which is filthy and caused me to cough incessantly and eventually get bronchitis. Above every bed is a Christian cross with jesus nailed to it. The wifi simply does not work and no amount of complaining will get it fixed. The breakfast is pretty disgusting, its precooked cold eggs We were sitting enjoying a bento box from the japanese restaurant, which was passable. Some homeless guy can to our table and mumbled at us and just stared. The staff did nothing and I had to yell at them to get rid of this creep. They, for reasons only a Filipino could come up with thought this guy was our friend. He eventually wandered off and I asked the staff why didnt they summon the 2 security guards who were lounging around outside. It took soem time for that concept to dawn on them. No doubt it was the security guys who opened the door for this very obviously homeless person. Made me concerned for security at night in the hotel. Anyway, if you would love a frustrating annoying hotel stay then sure go right ahead and book this place...

Hotel need manitenance, carpet is old and stained. Bathroom is also old, sink & bath tub is old, water is not hot and tap is faulty. Air-con stop working in the middle of the night and the second night it happened again several times - rang maintenance & was told to wait for their service person in the morning. The air-con stopped due to got frozen/dirty, etc.. No compaints when it comes to staff, they are friendly and helpful all the time.

Disappointing! More disappointing and disappointed

quite comfortable... but internet connection (globe tattoo signal is very poor), toilet flush is destroyed... generally... my stay is quite fair....

Not bad for the area, price, and hotel accomodations. Staff were excellent and attentive! Had to upgrade to another room because the Traveler Room is located in the basement.

The staff are very courteous and responds to our needs promptly. However, the hotel is old and not very clean.

I was very disappointed coz the room we were placed in had air con problems, very small, the linens were almost ready to be thrown because it y looked like it's a hundred years old. They shd already change them. The bath rug was just old and shedding off. Is this the kind of hotel you offer? It's only good outside but ..... I even took pictures to prove my caseThaThe'll air con was filthy, dirty and as if the filter was rarely cleaned. I even pointed it out to the maintenance guy who took out the filter to clean. The hotel was grand outside and maybe, expensive rooms are also grand but the room they put us in (Traveller's Room?) was pathetic. It was a blessing I only stayed there for 2 nights.