Novotel Lampung

Extremely enjoyable stay. Design of hotel and room modern. View exhilarating. Service outstanding.

Good one

Hotel crew is superpolite. Gym is ok. Pool is nice. Room is good. Food is good. Not much around.

Great hotel. Nice gym and spa. Everything was really good. Minor thing was about noise from construction works, but it was few hours in late mornings per day, so not much bother. Will definitely stay again.

Nice hotel in isolated location, takes 2 weeks to get security cleared from bankcard.

Nice and spacious room, comfort bed, good view for double view ocean and mountain view, great pools for the whole family. Unfortunately bad service at front officer.

I pay Rp770.000,-+21% tax and service=Rp931.700,- without breakfast. But when i arrived at the hotel (desember 17, 2014) in the front desk there is todays rate only Rp916.300,- include breakfast for 2 person. I fell very disappointed, i have to pay breakfast Rp250.000,- for 2 person, arround 25% from my room rate, it is means that i pay very expensive.

Why is the bathrobe placed in the room when you have to exchange the bathrobe with a towel before going to the pool, we complained to the assistance manager on duty, he said it was the hotel regulation and there was nothing he can do, I was speechless and insulted, we cancelled our swimming trip and went back to our room. Do hotels have this kind of regulation, honestly, we never had such experience during our stay in any hotels all around the world. Could you even describe this hotel as a hotel ? you'll be the judge....

The check in process is fast and the room is large. Fitness room is nice and well maintained.

Nice room, great view from the restaurant and premier lounge, helpful staffs. Great for couples and families as well. Novotel Lampung must be the best hotel in Lampung so far.