Resort Rio

The actual Resort Rio was booked by some football federation until the end of March 2022. We had to stay a lower category property by paying the 5 star price. Food quality /taste is below subpar. We informed the hotel that we were celebrating our anniversary they said they will arrange some cake but they never did. This hotel may have seen nicer days when it was new, but now it’s more like a run down property. The tub was dirty and did not have hot water. Closets are old and rusty. The pool was not clean properly you can see the green stuff on the sides. Spa is not 5 star quality at all, it’s clean and the staff is friendly but untrained. The most positive side of this hotel is, nice big rooms and staff is very nice but this Rio delux property is not 5 star and more like a 3 star service.

TERRIBLE MANAGEMENT which doesn't listen to guest needs. Have converted into a bio-bubble. Refrain from staying here.

Everything about Resort Rio is attractive. Highlights were the huge swimming pool (which unfortunately we couldn't use due to Covid, however we did click loads of pictures around the entire property), the staff, the food and ambiance. Coming back here on every special occasion as the staff here makes it much much more special.

Resort Rio: we love you ! Thank you very much for the most amazing stay and hospitality. Beautiful resort, superb facilities and our Rio Suite was simply palatial. We loved the space, the views and the most luxurious marble bathroom with a marble tub we have ever seen. We enjoyed and appreciated the very warm and genuine hospitality from all staff members. Vaman and Sumitra: thank you for the housekeeping. Shubham and Akash, we appreciate your friendly service from F&B. Thank you for the amazing food at Pickled Mango and at Jalsa, the pure veg restaurant. And what can we say about Aagor? Probably the most amazing place to be each night- a typical goan beach shack by the pool with its very own beach ! We loved Aagor so much that we spent most of our time there and you must try the fiery Feni ( nothing like the feni you would have tasted anywhere- they distil their own and its smoother than fine cognac.Thank you Roy and Agnelo for amazing cocktails. Zaara spa therapies were relaxing and we enjoyed the couple massage. What i loved about Zaara spa was the beauty and peace with fine aromas and soothing music as the masseurs gave the most relaxing massage ever followed by a rose petal bath, a relaxing steam and then rainwater shower. Both my wife and I came out of Zaara different people- pure bliss. Thank you Kazi and Mumtaz at Zaara spa. Thank you also to Stephen and his team at the front office for all the care that was taken.Fatty Francis, please keep our usual table reserved !

Amazing resort and great hospitality

Most amazing resort for a relaxing getaway.

Enjoyed my stay at hotel! Food is delicious! Wanted to try jalsa but the hotel didnt had enough reservation for jalsa dining so the restaurant was closed. Thats the only thing was not satisfactory because i genuinely wanted to try jalsa because they have won award for 7 years.

Very clean and tidy through out the property , found the drinks very costly

If you're from America do not stay here -This is not a 5 star hotel - It just has really nice decor -Staff is not trained well and many first line staff were interns that struggled to speak English - I have a team of over 300 staff in India and I know the difference and I am very forgiving on this matter. This staff was mostly comprised of those who are not up to par. -Wifi is a joke there. it was slower than dial up from the 90s Management said they would look into it but nothing changed. It was a total joke and probably purposely throttled. -There are two pool bars which got me excited but no one goes to them. Only twice there were two other people than me and my friend. Kinda kills the experience. This was during a time when they were fully booked. -Their food is pretty decent and really good if you like Indian food. Mama Mia is an Italian place with good food - They had several large events hosted by companies who were staying at the time and as a result would close some of their venues. I thought this was unfair to others. -They prohibit you from bringing your own alcohol -They prohibit you from having guests in your room -They accused me of trying to leave without paying even though I prepaid for this stay and I had a Credit Card on file for incidentals. This happened because I tried to have my bag loaded into my airport transport before checking out. This could've been avoided if I were allowed to check out from my side of the resort but that was not an option.

All good. I wanted a wall clock and a painting in the room