Resort Rio

Very nice hotel, good service, friendly staff, had an amazing time, would stay here again,

We planned for the Goa trip again after 4yrs and were confused which hotel to stay. Based on the previous experience we went again with Resort Rio and I must say they didn't disappoint at all. In fact I could recognize most of the staff which speaks a lot about the staff retention and happiness quotient among them. Being a returning customer we were upgraded to bigger room with awesome view as a complementary (thanks Durgesh for the gesture), We really appreciate this gesture. When we thought they were done they surprised us with the welcome cake in the room, talking about hospitality and the care they took. The hotel staff called us everyday to ensure that we were taken care of nicely. Overall I would recommend this hotel to everyone. Ideal if travelling with kids (we had two small ones to mend). Very courteous staff, excellent food and lavish as well as sumptuous breakfast spread. The House keeping staff were very prompt and ensured that they cleaned the mess which our kids enjoyed a lot making. Location wise too this hotel is ideal being close to Baga beach, Tito's lane (most happening place in Goa with all the clubs around) and Calungute beach as well as market. The property is worth staying with excellent swimming pools and lots of in-house amenities. One of the best place to stay near Baga beach and the most happening place in Goa!!

Though I'm sure the facility is great during season we booked the hotel based on their beautiful pool and multiple restaurants, as we knew fewer local restaurants would be open in off season. We didn't find out until our arrival that only one restaurant was open and they had closed down the larger, prettier pool for the duration of our stay. Though the staff accommodated us as best they could, we felt there should have been a disclaimer about the available facilities when we booked.

This is predominately a conference and wedding venue hotel for locals so tourists take aback seat in terms of service & use of facilities. The rooms are not sound proof hence the noise levels are unbelievable at night when conference and weddings are on (which is most days) which we complained about on numerous occasions with no joy.... Locals who attend these events are also very rude & also seem to resent sharing there hotel with westerners... while we love India we would certainly not return this hotel & believe you should remove it from your list of hotels.

It was an amazing stay. We got a complementary upgrade to the Suite room.

Hotel location was good and staff friendly. also breakfast had a wide variety. unfortunately the rooms we booked we not 5* standards. the bedding was stained and linen did not fit properly, the wooden base of the bed was really dusty and dirty. we paid for 3people sharing but the room did not accommodate for it. no hot water on two days, no wifi in room. also the mandatory new years eve gala dinner imposed on us was in bad taste as we already had plans but had to pay this ridiculous price.

Nice hotel, very helpful staff. Food in the pickled mango restaurant wasnt great, as the curries we chose had chicken on the bone (with about 1% chicken on the bones). The manager also told us that this is how it is done in India, however, during our stay, all of the outside restaurants served boneless chicken. Everything was very expensive at the hotel too i.e tuna sandwich 500r, down the road i had fillet steak for 550r.

Extremely noisy-breakfast in the Pickled Mango was reminiscent of a school canteen, with clanging trays and noise levels that warranted the use of ear plugs! Noise from guests on the same floor was not dealt with by management, despite one of the many house rules being a request for 'quietness' after 10pm.

The Gala night was pricey, starters did not come quickly, the music was great and it was good to see the staff dance and enjoy them selves at the end of the party.

Good location, good view Excellent service, friendly staff. Satish from travel desk is very helpful and friendly. Taxi service and rates and good. Areas of improvement: - Breakfast is average - Rooms are large but decor and lighting makes the room dim. Bathtoom is kind of dark and its hard to shave. - Pool is average - Christmas Gala dinner was rip off: food was bad, flimsy chairs, drink is below average. I had handover with only few drinks that has never happened to be with good drinks. Hotel charged Rs 7000 ph but I think they didn't spend more than 3000