Best Western Plaza Hotel Hamburg

It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.

In fact a business hotel, which normally turns me down. However this hotel is nicely decorated and furnished with plenty of space, comfortable beds, good sanitary area, enough light and air-condition. In addition it is nicely located directly at the HOCHBAHN respective S-BAHN which brings you in one station to the Airport or other direction into the city with habour and all other attractions. Simply perfect! But: ask for a silent room, if you sleep with open windows. We stayed two times there and the silent rooms are really okay (inner yard with parking lot, respective one side of the house is not directed to the main street or railway). The parking lot is expensive with 18h, in the evening you can stay in the turn-around of the street. The staff is engaged and friendly, the room clean. So considering price and offer this hotel is a big match.

The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.

Fantastic location for anyone flying out of HAM the next morning; one stop from terminal. If you arrive by subway, turn IMMEDIATELY right after exiting the train station through the east side entrance... no need to go to the main street because the hotel entrance is in the back of the building - you'd only be walking a large U-turn. :) Note: "Ohlsdorf" is not to be confused with "Ohlstedt".

Room was quite good and spacious. Bathroom-toilet have no door, so there is barely any privacy. Keys (magnetic cards) often stop working. Lobby looks cool with comfortable sofas to sit on. Hotel restaurant was very fine. Food is very good.

Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport

The room was clean and well decorated. The bed was really comfortable and we had a great nights rest. Not something that is always guaranteed. All the amenities we needed are there and everything is well laid out. The location is convenient as is the restaurant.

We made arrangement for early morning wake up call and we didn’t receive it until about 30 mins later than we requested. Wake up calls need a better system than just a phone that wasn’t convenient for person at the desk to use.....Those red rugs in the hallway, have to go....collects too much dust....

Excellent service , clean room and close to the Airport.

Very adequate