Best Western Plaza Hotel Hamburg

Handy stop over from a late flight - next to S-Bahn. Very quiet area.

Hotel very quiet despite it’s proximity to the trains. Staff were courteous and friendly

Best option for a short business stay. Value for business, kind staff, modern furniture, absolute clean rooms. Two cozy restaurant are just behind the corner. Breakfast room is spacious and full of light. I recommend the place for a business trip.

nice hotel with subway station around the corner, but no shuttle to the airport

Stayed here for 1 night as I was visiting for a funeral at the local crematorium. I wasn't expecting much, but booked this hotel due to it's location to both the airport and crematorium. I must say I was pleasantly surprised. The hotel is SUPER clean - even the shared toilets in the basement (used if your in the lobby or restaurant areas) were spotless. It's very conveniently located close to the airport and train station. 1 stop from Hamburg airport, and just a hop skip and a jump from Ohlsdorf station. Would have given 5 star rating, but.... restaurant food - edible, but a it 'meh' and there weren't any toiletries in the double room we booked (you must call reception for toiletries). Other than that, very pleasant stay, and would recommend for a short stopover if you need to be close to the airport.

Could not be closer to the train station (but you don't hear a thing!) Restaurant is nice, though I'm not sure the breakfast is quite worth what they charge. Also directly across the street from the huge cemetery/park, if you are in to nature or history, it's a nice place to spend an hour or two.

Ordered room service. It was good and didn't take long. really close to train station and the airport.

Showed up at 2:34 pm. Check in is at 3:00. "You can pay €15 to check in early". Yea, I hope I do pay an additional 15 Euro to check in a half hour early. On top of that, people are piling in by the bus load, literally, and being given the keys to their rooms. No questions asked. I'm the only idiot sitting here in the lobby. The couple in front of me, checked in no different than I requested. No fee, nothing. "We would like to check in now", desk clerk:" Ok, no problem". Plain English. While I get turned away. It's taken me 3 minutes to write this and 2 other parties, without the €15 Euro fee (in both English and german) were allowed to check in. I haven't even seen my room yet but I really don't care.

The TV had problems. Some channels were blurry. When I asked an employee I was told they are in the process of changing the provider. I had the same problem during my last visit in March and was told the same reason???? Otherwise all was very good.

We stayed here overnight to catch a flight the next day. The hotel was very pleasant. The room looked recently refurbished room with very comfortable and modern interior, rainforest shower, and a luxurious bed. The staff was also super-friendly and spoke perfect English. There is also very easy access to the airport. The station for local trains is directly opposite the hotel and it's only one stop to the airport.