Kilaguni Serena Safari Lodge

The watering hole. Great wildlife.

Far too many children and no control. Should have had separate areas and enforced noise control. Food was very bland.

The animals come to you! No need to sit on rough roads for hours. Sit on the deck or have dinner or from your balcony watch the passing parade of lots of different animals. Staff great too.

Spa closed two days I was there.

This lodge makes safari so easy - the animals come to you! Over our stay we saw LOTS of gazelle waterbuck elephant giraffe wildebeest zebra eland warthog buffalo hyena jackal birds and even a lion with cubs on the last night.All from the comfort of our dinner table or our room balcony. Staff professional and friendly. Rooms a good size and balcony a great view spot.Pool area peaceful

That we couldn’t stay longer! The pool might take a renovation as tiles need some work. But this doesn’t detract from the place. The NP roads in are in poor condition. Some tarmac to the gate would be helpful

It was the best hotel experience in my whole life! Safari taken to a new level of comfort - when animals come right to you. We saw all kind of animals coming to the lake - zebras, antipopes, elephants, buffalo, giraffes, monkeys, even a lioness! All from the comfort of our balcony and the restaurant. We have been so amazed! Cherry on top, one evening we heard and then saw an elephant eating a bush right under our balcony. Also, this is one of the most comfortable hotels/safari experiences to get to from Nairobi. We took a luxurious train from Nairobi Terminus (about 3 hours), and then 1 hour hotel shuttle through the park. Staff, food, rooms, amenities - everything was on top. Thank you so much for this beautiful weekend, one of the best in my life!

Nothing, it was absolutely perfect and magical!

location is 10/10, service 10/10.

Did hace a fan.

Was one of the best places I visited in Kenya . Good food, massage , amazing unforgettable view . I love this place a lot!

This resort has been probably the best one on our whole 2 weeks trip in Kenya. The rooms are spacious, all the staff is absolutely professional but nevertheless kind and friendly. We fully enjoyed our stay at Kilaguni... the room, the pool and expecially the restaurant with its magnificent view of the two potholes.

The Serena group should definitely de-centralize the customer communication. We asked for a transfer from our previous resort and never got a concrete answer.