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7.2 / 10 Guest Rating

The Palace Hotel

Church Road, Southend-on-Sea, England, SS1 2AL, Southend-on-Sea, GB

The Palace Hotel - main view

About the Property

Recreational Amenities
Indulge in the fitness center or take in the scenic view from the terrace.

Dining Experience
Savor delicious meals at RBG Bar and Grill, known for its bar/lounge or enjoy the convenience of 24-hour room service.

Business and Events
Host your events seamlessly with 3767 sq ft of space, including conference facilities and meeting rooms. Impress with amenities such as a business center, express check-in, and express check-out.

To experience the best of Southend-on-Sea, book your stay at Park Inn by Radisson Palace Southend-on-Sea, where Adventure Island and Southend Pier are just steps away.

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, Sea View - Photo 1
Standard Room, Sea View - Photo 2
Standard Room, Sea View - Photo 3
Standard Room, Sea View - Photo 4
Standard Room, Sea View - Photo 5
Standard Room, Sea View - Photo 6
Standard Room, Sea View - Photo 7
Standard Room, Sea View - Photo 8
Standard Room, Sea View - Photo 9
1/9

Standard Room, Sea View

2 Twin Beds OR 1 King Bed388-sq-foot room with sea views Internet - Free WiFi Entertainment - 24-inch LCD TV with cable channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

Standard Room with Sea View

Non-refundable
Room Only
20% OFF$172.2

$137.76

Includes taxes & fees

Standard Room with Sea View

Non-refundable
Breakfast Included
20% OFF$211.86

$169.49

Includes taxes & fees

Standard Room with Sea View

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$233.06

$186.45

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
1/9

Family Room

1 King Bed646 sq feet Internet - Free WiFi Entertainment - 24-inch LCD TV with cable channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

Family Room

Non-refundable
Room Only
20% OFF$226.98

$181.58

Includes taxes & fees

Family Room

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$252.2

$201.76

Includes taxes & fees

Family Room

Non-refundable
Breakfast Included
20% OFF$266.64

$213.31

Includes taxes & fees

Family Room

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$293.95

$235.16

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
1/9

Standard Room

2 Twin Beds OR 1 King Bed388 sq feet Internet - Free WiFi Entertainment - 24-inch LCD TV with cable channels and pay moviesFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerDeskFan

Standard Room

Non-refundable
Breakfast Included
20% OFF$172.73

$138.18

Includes taxes & fees

Standard Room

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$189.59

$151.67

Includes taxes & fees

Guest Reviews

7.2
Very Good199 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness5.6
Service9.1
Location9.1
Room Quality7.1
Amenities7.1
Value for Money6.0
Food and Beverage4.6
Overall Experience9.1

Select topics to read reviews

L
L5298TLdeec
Verified booking
Business
Standard Room
Stayed in Apr 7, 2026

"Great Host"

10.0

To the Management Team, I am writing to share my sincere appreciation for the exemplary service I received from Morgan during my recent stay. Simply put, she is fantastic at what she does. Her hospitality was truly the highlight of my visit. Because of the professional and welcoming environment she created, I will be recommending that my company directs more of our future business to this hotel. Morgan is a tremendous asset to your team, and I hope she is recognized for the high standard of excellence she maintains. Best regards, Dee

Helpful?
Z
Z8693BElauram
Verified booking
Couples
Standard Room
Stayed in Mar 21, 2026

"Great stay"

10.0

What an amazing stay. We asked for two glasses and been given an ice bucket as a bonus thank you. Room was very clean, spacious, quiet, bed very comfortable. Thank you

Helpful?
F
F7759TNandyhLONDON, ENGLAND
Verified booking
Solo travel
Standard Room
Stayed in Feb 26, 2026

"Excellent"

10.0

Nesr Southend Central Station and main shopping area I had a sea view room on floor 3 ovelooking the pier. It was clean with Coffee and tes Lovely cooked breakfast bought to you (not a buffet). The waitress was very pleasent

Helpful?
A
aaronsN6241MD
Verified booking
Family
Standard Room
Stayed in Feb 16, 2026

"good breakfast good room better cleaning needed and parking needed"

8.0

the security was a bit too much but you can never be too careful. the room was alright the floor was quite dirty but it was fine the bed was nice the toilet was good and the breakfast was amazing

Helpful?
G
Gareth_Davies82MEVAGISSEY, CORNWALL, ENGLAND
Verified booking
Business
Standard Room
Stayed in Jan 8, 2026

"Good location, but other areas of improvement needed"

6.0

I've stayed at this hotel twice in the past month for work and on both occasions, there has been both good and bad bits to the stay. The first stay was in December and after arriving slightly before check-in time, I was able to check-in there and then because the room was ready. It was a huge room on the second floor and had a decent area in which I could work. The bathroom was also spacious and the shower excellent. However, the carpets in the room were very dirty and either need replacing or a good clean. Breakfast was buffet style and pretty standard. On one of the mornings, you had to order sausages and bacon along with your eggs as they were quiet. There was little wait time and the food served was good. On this occasion, I travelled by car and was advised by the hotel to park in the shopping centre opposite. Although convenient, it is £25 per day so for two nights £50. The second visit in January I took the train and the main Southend Central Station is just five minutes flat walk to the hotel - no need to worry about car parking this time. Again, another second floor room, which was similar to the first but with much cleaner carpets. Breakfast was similar to first time round too. One major issue on my second visit was the wi-fi connection which after being good in December, was horrendous a few weeks later. When you need wi-fi for work and the hotel advertises free, high-speed wi-fi, it is very frustrating. When raised with reception staff, they didn't seem interested at all and just said someone was looking into it.

Helpful?
J
joemL5382QV
Verified booking
Couples
Standard Room
Stayed in Jan 4, 2026

"The view is the best part"

4.0

We had a sea view room, the view was beautiful. Great to watch the new years fireworks from. Many people complain about the dirty carpets, which in fact is true. There was dirt on the ceiling, walls and curtains. Don’t waste your money on the breakfast it was shocking!!!!! Unfortunately parking isn’t included in the price of the hotel stay. It’s an additional £25 for 24 hours, located in the shopping centre car park, across the street from the hotel. Staff were friendly and there was a beautiful fragrance throughout the hotel. We were only provided with 1 pillow each, however a quick phone call to reception and 2 additional pillows were brought up in less than 5 minutes. Seeing as we were there for New Year’s Eve, we decided to head to the bar as there was a New Year’s party. One of the bartenders didn’t know how to make cocktails. We ordered mojito’s and they tasted like floor cleaner, not what you’d expect for £8.95 a pop!!!!!!!!!!

Helpful?
N
N5466WEelaineb
Verified booking
Family
Standard Room
Stayed in Jan 1, 2026

"Welcoming clean comfortable good food stunning views"

10.0

Stayed for 4 nights over Christmas with disabled family member. Accessible room was excellent as was our superior double with sea views. Enjoyed our stay very much - a lovely hotel with lovely staff.

Helpful?
A
Ackersphotography
Verified booking
Business
Standard Room
Stayed in Nov 27, 2025

"Great value"

8.0

My alarm goes off at 0700 and, after my morning routine I wander down to floor 1 where everything happens, and my breath is taken away with a beautiful sunrise glistening across the mud flats of a tide- out Southend. I’m back at the Radison Park Inn for a conference and we’ve hit a crisp November morn. In truth, I’m looking forward to the whole thing. Last year was great and I reported just as much on this forum. Ok, folks talk about carpets and bits of decor that need a freshen up. I’d refer more to the wobbly lifts, only because I’m claustrophobic and never want to be stuck in a lift. But we’re just nit picking. Bedroom is clean, comfortable and, with its own little electric radiator, warm as toasties. Toilets are like wise clean and well equipped, but the way to a man’s heart is through his stomach. Last year I said the food was scrumptious, well balanced and loads of it, but I talked down the main evening meal. This year, considering there’s 36 of us, I can’t put anything but praise. I went the pate, which came with a gorgeous cranberry chutney. Then the creamy chicken with a sweet fennel and onion side ( I don’t do pud so gave my roulade away but it looked great). It was all delish. All the food across our stay was great. Well done the chef and team. You won’t go hungry. And the conference bit was fine too, bolstered by much needed pastries and coffee and tea on tap 24/7. Staff are great, view across the sea front theme park is outstanding (we hit really great weather ) accommodation great - food ticked very positively above. What more can you ask for at these prices. Great value. Well done the Radison.

Helpful?
N
naniepi
Verified booking
Solo travel
Standard Room
Stayed in Oct 30, 2025

"Good especially if you want a central location"

8.0

Good location - just steps from side entrance to The Royals shopping centre. Some rooms (like mine) have a nice view of the estuary. Friendly welcome from Reception staff. Room was spacious, clean and comfortable. Downside was that the carpets (both inside and outside room) were stained.

Helpful?
A
andrewsV6309KD
Verified booking
Business
Standard Room
Stayed in Oct 1, 2025

"Poor service and expensive for old run down hotel"

2.0

Arrived on site to be told that parking would be £25 for the night, room ok bit tired. Restaurant paid for food and waited for more than 50 minutes with other customers being served before me even when ordering after. Gave up asked for refund and walked out Second time I’ve stayed in Southend for work but Never again. First time hotel was worse (different) Southend seems to be trading on life 100 years ago. Time to wake up before your closed down

Helpful?