Homewood Suites Dallas Allen

Great stay! Staff is awesome. Decorated very nice. My only complaint is that the comforter was dirty.

The pool was closed which was very disappointing. The staff was also mostly absent. Every time I went to the desk I had to wait for help. Not really a problem, just an observation.

We loved the configuration of the rooms, worked perfectly for us. The breakfast was outstanding!! Lots to choose from and fresh and hot!! Really great! One of our rooms smelled very bad from the garbage disposal that didn’t work. They did try to fix that and it was better but still lingered. The ice machine in the fridge didn’t work and no ice machine available on the property. The hot tub was closed, not sure why but roped off. One room only had one towel available but an easy fix. The pull out sofa sleeper did not have any bedding in either of our rooms. Called the front desk and they said the bedding should be in the closet but they had more at the front desk that we could come get. Didn’t offer to bring the bedding to us and we were at the opposite end of the building from the desk. Not that big a deal but did think they should have offered to bring it considering it was supposed to be in the room and we were very tired and anxious to get to bed. Over all it was a nice place, beautifully decorated and a pretty good value. Minor inconveniences but it wouldn’t keep me away, I would stay there again.

My room was on the 4th floor last floor and I for some reason was getting black crickets coming in back to back I seen about 3-4 of them and couldn’t sleep at all I had to try change rooms at 4 am and was late to court because I couldn’t get any sleep

Was very musty upon entering room. The condition of several items seemed terrible. There was like a level of humidity that just never left the room. See pics

Average

Could be cleaner. Many days the public bathroom by check in had no toilet paper in either of the stalls.

Not enough towels for family of four. There was only a set for two. Had to ask for bedding for the sofa sleeper, should have been in the room already. The ice maker in the refrigerator made very little ice. Staff were very nice and the breakfast was very good.

Great centrally located place in a convenient area

Great