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7.7 / 10 Guest Rating

Birches Serviced Apartments

160 Simpson Street, Melbourne, au

Birches Serviced Apartments - main view

About the Property

Luxurious Apartments with Free WiFi and Kitchenette
Birches Serviced Apartments provide fully equipped and spacious accommodations with complimentary WiFi and kitchenette facilities for your convenience.

Prime Location in East Melbourne
Situated in trendy East Melbourne, known for its stunning parks and architecture, Birches Serviced Apartments offer a serene retreat amidst the bustling city life.

Exceptional Service and Safety Measures
Enjoy a pleasant stay with attentive staff at Birches, while CCTV surveillance ensures your safety and peace of mind throughout your visit.

Book your stay at Birches Serviced Apartments for a memorable and comfortable experience.

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.2% charge when you pay with a Visa, Mastercard or American Express credit card. All our staff at Birches are proudly double vaccinated and with respect we would prefer if you were double vaccinated to stay with us at Birches.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom Apartment - Photo 1
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One-Bedroom Apartment

This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

40 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Standard Queen One Bedroom Apartment

Non-refundable
Room Only
20% OFF$217.64

$174.11

Includes taxes & fees
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Standard Apartment

This air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

40 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Standard Apartment

Non-refundable
Room Only
20% OFF$232.38

$185.9

Includes taxes & fees

Guest Reviews

7.7
Very Good864 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the close to mcg.

Categories

Cleanliness5.1
Service9.1
Location10.0
Room Quality7.1
Amenities7.1
Value for Money6.0
Food and Beverage8.1
Overall Experience9.1

Select topics to read reviews

A
AlwynauAU
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Good"

4.0

Bed bugs, some rough occupants banging on the door (not mine) in the middle of the night, overall, the place does not feel as secure and safe as it used to be.

Helpful?
S
ShaneauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"My booking was cancelled the morning of my stay which caused a high degree of stress."

1.0

I can not comment due to Maxine canceling my accommodation 5hrs before check in.

This was the worst booking.com experience I’ve ever had after years of using this service. My host Maxine cancelled my stay a mere hrs before check in with a text. I could not make contact with her via a phone call, or leave a message and my text was left unanswered for hrs. I booked it months in advance as I had a crucial medical appointment. Nearby. This caused me and my party a hell of a lot of stress during an already stressful part of my life. We arrived at the accommodation to have the manager confirm that our accommodation had been rented out to someone else. What was interesting is that the state of origin was on this very night and that birches apartments were available but at an inflated price. Maxine relocated us to a 3star motel which was 15-20min away. I didn’t want to relocate as it was not in the required location, the motel was very outdated and it cost me a lot of money for uber and taxi rides. I was too stressed and exhausted after a long drive from east Gippsland so I took the downgraded accommodation. I will never go back to birches apartments or use booking.com again due to the unethical mistreatment of me, lack of compassion, lack of professionalism and at the end of the day, my booking and the fact the money had been taken out of my account, we were confirming a parking space etc meant nothing and was cancelled vis a text to maximise their profit. I’m extremely disappointed.

Helpful?
T
Tracy auAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"NOT recommended"

3.0

The location for our MCG event was great, 15 minute easy walking distance to the the MCG & restaurants great.

Upon arrival into room 4 a stench was apparent & the room obviously poorly cleaned.Mouse crap on the stove,the filters were greasy,filthy/uncleaned for some time,the stench of mice around the stove area which was packed with steel wool, dead cochroachs,insects/bugs crawling on the fridge seal,floor sticky,holes in blankets I made this known to the office staff & asked for a different room,apparently another wasn't available.She said a "deep clean" would be done the following morning,when we were out,it wasn't the beds were made & towels folded only. I had used this Complex previously & it was not in this condition.I won't be using it again.

Helpful?
D
DarrenauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Appalling customer service. Replacement hotel was terrible and no refund offered"

1.0

I had to rate all categories as poor due to our accommodation (3 rooms in total) being cancelled with no notification made until I was in reception

See above. Accommodation cancelled without notification

Helpful?
A
AnnetteauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Good"

5.0
Helpful?
J
JohnauAU
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Very Good"

7.0
Helpful?
S
SteveauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Better cheap options around"

4.0

Location and price

Grotty, old and cracked walls

Helpful?
J
JennyauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Cancelled booking with no explanation"

1.0

Nothing

Our booking was cancelled with no explanation on the day of our stay

Helpful?
P
Phil and Susie Niewand auAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Good"

5.0

We were not able to stay at Birches due to a power outage in our room, so they found us some last minute accommodation at City Edge, East Melbourne. The location was perfect for an easy walk to Rod Laver Arena and grateful to have beds for the night, even though not what we had booked.

Unfortunately, our room at City Edge was very basic. The bathroom was rather shabby, beds not very comfortable and no milk or drinking water provided in the fridge. However, these issues may have been due to the last minute check in.

Helpful?
K
KellieauAU
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Customer service was appalling"

4.0

Close to the conference I was attending

Cancelled my booking a few hours before by flight was to leave interstate. Did not answer messages or phone calls regarding the cancellation. When I finally got through they suddenly had a room available. It was not the twin room we had booked and paid for. A nice cosy weekend with my twenty something daughter.

Helpful?