Franchise One Hotel

The ladies in the front desk were very kind and courteous. Also, they have nice staffs. The room where we stayed was clean, cozy, and somehow affordable. Though this hotel is kinda small, they were able to maximize the space and the cleanliness of the surrounding.

Rooms are not sound-proof. Noise in the surrounding rooms reverberates in your room. If you want proper sleep, this is not the right place. I phoned front desk twice but customer service failed to address concern, and solution was not offered. I am not coming back.

客室、ベッド、シャワールームとトイレ全て綺麗に維持されていて清潔感は問題ないが、害は無いと思うが小さいゴキブリが時々見かけられたのが残念。これがなければコストパフォーマンスは抜群。 エアコンもセパレートタイプで騒音がないので快適でした。 冷蔵庫も設置されており買い物をした飲料、食品の保管ができてうれしい。 シャワーも水量、温水共に問題なし。 場所がリトル東京の目の前なのでショッピングや外出にも困りませんでした。 朝食は別料金ですがロビーで食べるか、部屋か選択できるので朝早いチェックアウトでしたので ルームサービスで部屋で食べるのが便利だと思う。 何より、スタッフがフレンドリーでとても親切なので気楽に宿泊できました。

really bad!

当日、このホテルにチェックインをしようとした際に徒歩数分の他のホテルに誘導されました。理由はホリデーだから部屋が無いと言う事でした。

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.

We stayed 2 nights in this hotel in a family room. (2 adults and 2 children). I have chosen this hotel by reading the good reviews on tripadvisor and because I prefer to spend my money in this kind of hotel rather than chains like Red Planet which are in the same price category. The price of the family room for one night is 2290 pesos but we got a promo for 2 nights and paid 3890 pesos for the 2 nights with 2 beverages and one popcorn free. Here are the good points of this hotel. Good location near by Makati square with plenty of 24 hours restaurants. A Charming hotel with a nice restaurant (we did not eat there) The family rooms are very decent and clean. There is a double bed and a single bed. The rooms are well equipped and the beds are rather comfortable with lots of pillows. The rooms do not have window but Glass block. So the room is a little bit dark but you cannot hear the noise from the outside. The air conditioning is very good and does not make any noise. So we can spend a good night's sleep. The bathroom is very clean, the shower is very good and there are soap and shampoo available. DVD player inside the room and LCD Screen with USB. Nice to watch your own movies. The bad points of this hotel. INTERNET !!!!!!! No internet access in Makati Manila !!! INCREDIBLE BUT TRUE I had read on a post that the hotel offered for 170 pesos to have internet access in the room but they do not offer this service. On the other hand it is specified on the website that one can use internet in the restaurant and lobby but this is not the case. Indeed, during my stay I absolutely could not connect and believe me I spend a lot of time trying. Like any traveler, I needed a minimum of internet to Skype my family, check my emails and especially to book my air tickets. The hotel offers as a solution for its customers a pocket Wifi prepaid or postpaid that definitely did not work. The staff left me for more than 2 hours trying in vain to connect. So I went to see the hostess at the desk to tell her I needed internet to book my plane tickets. She replied that she is going to call the manager to fix my problem. But I am still waiting for!! He did not move and did not respond to my request. So I had to find an internet cafe to book my tickets. The next morning I tried a new time for my Web Check in Online but still could not connect. I went to see again the hostess at the reception to ask her to make my web check in but even with the computer of the reception she could not connect knowing that the hotel uses another pocket wifi not accessible by the guests of the hotel. I was really disappointed by the lack of service that wasted me a lot of time. Finally, know that you will even find yourself a taxi when you wish to leave the hotel. I have to force at the front desk and they send someone to find us a taxi to get to the airport. To conclude, a very nice hotel but no service. PLEASE Manager no need your 2 beverages and popcorn free but provide to your guests a real Internet access.

Compared to other budget hotels i've stayed in Makati/Manila area, this is so far the cleanest, most spacious and comfortable place i've been to. With professional and friendly staff. No frills in confirming my booking details and they gave me 1 free night promo as posted on their website. Thank you and keep up the good standard.

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.

5日間滞在しました。エアコンは入室時に自動起動するはずですが毎回スイッチが入らず、その都度フロントから来てもらってリモコンで電源オンするという事に・・・。さすがに3日目からはリモコンを常備してくれました。それ以外は料金は安いし及第点です。