Franchise One Hotel

Overall a very positive experience with excellent cable Internet available for 200 PHP per day, friendly staff, good location near major highways, shopping, and train station, and hot water as well as excellent air conditioning. Unfortunately, the hotels has many rules and just reading them makes one feel like a school child being reprimanded, however this is a minor inconvenience. Cleanliness could have been a bit better, and there were some bugs in the room, but I think this is unavoidable given the tropical climate. I will definitely stay here again on any future visits to Manila.

All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks

I stayed here in order to pick up my visa for India. The hotel is located in the Makati biz area and thus useful for anything related there. Rooms are small but comfortable. Bed was nice and comfortable, with decent pillows -- something usually missing in the Philippines. Nice shower with big "rain" shower head. internet truly only in lobby. Nice lobby restaurant with good breakfast. 2 shopping malls just around the corner. Good value for what u get.

Booked several times here, should we have family who will be visiting us here in Makati for just few days. If you are booking a room for more than 2 pax, then you can find their price is the most affordable compared to the hotels around the area, as the rest only allow maximum of 2 pax in the room and will charge extra for extra person and another extra payment for the extra bed. In this hotel, they have an availability of a family room with breakfast inclusion. One of the main reasons of booking a room here is for its affordable price, secondly is the warm welcoming staffs, and lastly for its location which is just nearby the heart of the Makati city. Their room is pretty clean with more than enough amenities available, like the hot and cold water, satelite TV, hair dryer, etc. Another thing, is that they accept those travelers who just want to stay for a while (transit) before their next flight, so booking for about 10-12 hours is also available here. Just try to inquire to the hotel staff directly, they will be able to assist.

Staff will just go into the room with out permission even if guest advised not to do housekeeping. Lost total of 10,000 pesos inside the room. (Php3k & Sgd200) Disappointed with the hotel sop. No action when customer complained about missing things

Very hard to find and hi traffic area, not good for meeting others for fun times.

My 4 year old son and I are staying in this hotel for the 2nd night now. We will be checking out tomorrow. Date today is August 8, 2013. The good stuff: 1) Very professional, sincerely helpful and courteous customer service personnel from reception to kitchen. 2) Very nice hot and cold shower. Takes just a few seconds for water to get warm and easy to adjust between warm and cold water. Water pressure is excellent! 3) Great location for our purpose in coming to Manila. Just a few minute drive to the Department of Foreign Affairs and to Makati area where the Dutch embassy is located. Just a walking distance away from a shopping mall (can't remember the name). The "not-so-good" stuff: 1) No free internet connection inside the room. This is the biggest disappointment for me because I work online and conduct business virtually. Need to pay P200 per 24 hours and you gotta pay for 24 hours even if you don't use it for 24 hours. Unless you are holed up in your hotel room for the whole 24 hours then to me this is reasonable. The thing is when you are in a hotel you are most of the time outside and in my case back only late in the afternoon. I still paid P200 for yesterday's internet usage. Then this evening, I asked if I can pay only for 12 hours instead of 24 hours since I will be checking out anyway tomorrow at 12:00 noon. Not at all possible... which I find just ridiculous. I could have used my prepaid broadband connection but for some reason it does not work inside my room. I still have enough load for it. Checked it just now and my unlimited data connection for it is still up to August 11. Signal is also very strong at 5 bars. I am therefore forced by the circumstances and the hotel's policy to pay for a 24 hour internet usage for a lot less than 24 hours of use. They have free wifi in the lobby but I travel along with my little boy whom I cannot leave behind the room all by himself while he sleeps. 2) Kitchen service needs a bit of improvement. Ordered for corned beef omelet this morning and was served with, yes, corned beef omelet but with lots of ketchup toppings. I would have preferred to be asked first whether I like it topped with something. Unfortunately, I am not so keen on ketchup on top of an omelet. the menu didn't say anything about ketchup. :-( 3) This evening, I ordered shrimp sinigang for dinner. After 20 minutes or so, I was told that food is ready and that I should prepare the payment. Moments later I was called again by the kitchen staff only to tell me that the shrimp is not good anymore and asked if I would like to change my order. I did of course but I just find it weird that they knew about the shrimp not being good only when they were about to serve it. My starving son had to wait for another 20 minutes to be served with a different dish this time. Overall, the greatest "plus" for this hotel is their location and the exceptionally customer friendly staff.

the people at the motel were very friendly and helped out in anyway they could. The people make the stay enjoyable. Some many restaurants and shopping centers (malls) in close area. Several clubs if you like

I stayed in a Queen Bed room last week for 2 nights. Overall my stay was ok. However, even as their rates may seem good, the place may still seem over-priced to many travelers, as frankly though, most hotels in Manila are. The pros: * Well, no question, the shower. Plenty of hot water, excellent water pressure! Btw, this is by no means a given in Manila at all. The bathroom itself is ok, very small, basic, no frills. Extra lighting would not hurt. * Great AC, cooled the room in a few minutes. * Bed mattress was ok. Strange thing though, the cleaning staff do not make the bed with the top sheet, they just leave the top sheet folded on the bed! * Furniture ok but aging. Small table with two chairs. * LCD tv on the wall. * Pleasant staff, from the receptionists to the security. * Location: it is about 400 meters from Paseo de Roxas and the start of Greenbelt. Definitely walkable. About 2-min walk from Makati Square with a 24-hr McDonalds and a KFC. The immediate area though is dark and lifeless at night. Easy access from the Skyway and the airport. Cons: * No free internet in the room. 170 Php for LAN in the room per day I believe, but free wifi in the lobby/restaurant (with a password). * Small closet, the bottom half of which was taken by the small fridge. Cannot hang clothes properly. * I was awakened one morning by what sounded like a jackhammer inside the building! Turned out they were drilling a huge hole in the wall at the restaurant downstairs for a fridge. * Windows cannot be opened. The curious: * There is still a construction site directly opposite the hotel. They were not working when I was there, so it was not a problem. But double-check before you book. * You will have to sign a no-smoking paper and a detailed lost items "contract" upon checking in. For every violation there is a corresponding steep charge. That is more appropriate for a dormitory, and I have never seen something similar in 20 years of travel. My first thought was that a dormitory/hostel doesn't cost $45-$50 a night.

this place is plush! rooms are big and sound proof, tv and dvd player,shower is incredible, super clean and at a reasonable cost and a great location and every floor has it's own filtered water station...hands down, would definitely stay here again!