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7 / 10 Guest Rating

Franchise One Hotel

7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230, Makati, PH

Franchise One Hotel - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet access. Let our concierge services cater to your every need, making your stay truly relaxing.

Dining Delights
Savor delectable meals at the hotel's restaurant, White Plate, or opt for room service during limited hours. Start your day with a delicious local cuisine breakfast for a fee, and grab a coffee at the cafe to fuel your adventures.

Convenient Location
Situated in the heart of Makati, our hotel offers easy access to nearby attractions via the area shuttle. With featured amenities like a 24-hour front desk and a multilingual staff, your comfort and convenience are our top priorities. Don't miss the chance to book your stay now at Franchise One Hotel for a memorable experience in Manila!

Facilities & Amenities

Area shuttle (surcharge)
Books
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good71 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the convenient access.

Categories

Cleanliness4.9
Service7.9
Location8.9
Room Quality6.8
Amenities6.9
Value for Money6.8
Food and Beverage6.9
Overall Experience6.9

Select topics to read reviews

S
Shane
Verified booking
Standard Room
Stayed in Jul 11, 2011

"Would stay there again"

8.0

Great hotel, Staff very friendly and helpful.. It has is own restaurant and the are also other places to eat nearby The only problem I had was the distance to some of the places i wanted to go to but apart from that I really enjoyed my stay. If you like holidaying on a budget then this hotel will meet your requirements.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jul 5, 2011

"recent metro manila trip"

8.0

I booked a few days here after I cancelled a reservation at a different hotel and was much happier with Franchise 1. It was clean, quiet and pretty inexpensive. I'd definitely stay here again. Hotel staff were friendly, restaurant food was good. I do wish it had a pool :( Internet access was decent. Makati traffic is, well, Makati traffic, so plan ahead when going out weekend evenings. Easiest reference landmark to tell taxi drivers is WalterMart; a pretty even mix of drivers knew the place and a the others drove a "little" beyond the standard route to drive up the taxi fare. No, it's not 5 star and neither is the price. Overall, a good value for the $$.

Helpful?
B
Bugsy
Verified booking
Standard Room
Stayed in Jul 4, 2011

"Never Stay There During Rainy Days"

4.0

I didn't have problems with the hotel's service and cleanliness: the room was a bit small but comfortable and clean and the staff was very friendly (but noisy - they talked with each other and bantered loudly even if clients were around) but wi-fi service was very slow. What I didn't like about the hotel was its location: it floods in that area and you can't get any taxi willing to bring you to the hotel (I had to stay in another hotel). The day I was there, a pedestrian walking in front of the hotel had her bag snatched right in front of our eyes. So be careful when you stay there.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 24, 2011

"Ok for the price"

4.0

Was ok for one night. Just needed sleep. The area didn't look too good at night, but in the day, it didn't seem as bad. The room was reasonably clean for the price. The bathroom sink would not drain, but I didn't call to get it fixed. The beds in the Philippines do not seem to be that comfortable (this is my impression from all the hotels I stayed at). For the price and closeness to the airport, it is ok for an overnight stay. Would not want to stay for more than that.

Helpful?
R
Randy
Verified booking
Standard Room
Stayed in Apr 27, 2011

"Franchise One-Nice hotel with good prices"

8.0

Its a small hotel but the price is just right. If I'm ever in Manila again I'll be staying at this place again. Its off the main road so it can be little hard to find but the taxi drivers had no problems to speak of in finding it. The people working there are true filipinos, they are really great people.

Helpful?
L
Lani
Verified booking
Standard Room
Stayed in Apr 21, 2011

"We keep coming back!"

10.0

Service was fantastic, the staff was friendly and attentive. I quite liked this hotel in a previous stay, so we keep coming back!!!

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Dec 24, 2010

"Location was great close to the mall"

8.0

Staff were friendly, they offer room service meaning food can be delivered to your room for free and you can just tip the staff if you wish or you can eat on the ground level small restaurant. Hotel was clean, including the room i was in. Hotel does not have elevator so if you get the 5th floor, you'll have to walk all the way up thru the stairs. Wifi is accessible from the lobby but access is limited or pay 200peso (24hr) to access wired internet in your room and they will provide you the Cat5 cable. However my room's wired internet did not work which will need repairing. It is also nicely air conditioned and Mall is just 1-2min walked. My room was situated at the very end of 5th floor next to the cleaning storage room therefore I can hear workers banging on the wall and also at night my sleep got interrupted several times as I can hear something like a pumping machine which was quite loud.

Helpful?
D
Darcy
Verified booking
Standard Room
Stayed in Nov 10, 2010

"Wont be going back"

6.0

The hotel was old and although the staff tried to make everything as comfortable as possible,and they were friendly i dont think i would stay there again.The neighborhood was somewhat dirty and not much close by to do other than a couple of older malls to do a little shopping.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Nov 7, 2010

"Franchise One hotel Makati, Philippines"

10.0

The staff was wonferful, the food in their small restaurant was great. The entire hotel was spotless, including the rooms. The surrounding neighborhood isn't great, but I was never fearful. Go towards the mall (2 blocks) and its very nice, plenty of great food in a variety of restaurants. The staff were all A+++. I would love to stay there again.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 4, 2010

"it was great."

10.0

it's near a mall which has an indoor shooting range and guns you can rent. Sorry I come from Oregon and hunting and shooting I do a lot of. I loved the dvd player. all was great and enjoyed it.

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