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7 / 10 Guest Rating

Franchise One Hotel

7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230, Makati, PH

Franchise One Hotel - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet access. Let our concierge services cater to your every need, making your stay truly relaxing.

Dining Delights
Savor delectable meals at the hotel's restaurant, White Plate, or opt for room service during limited hours. Start your day with a delicious local cuisine breakfast for a fee, and grab a coffee at the cafe to fuel your adventures.

Convenient Location
Situated in the heart of Makati, our hotel offers easy access to nearby attractions via the area shuttle. With featured amenities like a 24-hour front desk and a multilingual staff, your comfort and convenience are our top priorities. Don't miss the chance to book your stay now at Franchise One Hotel for a memorable experience in Manila!

Facilities & Amenities

Area shuttle (surcharge)
Books
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good71 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the convenient access.

Categories

Cleanliness4.9
Service7.9
Location8.9
Room Quality6.8
Amenities6.9
Value for Money6.8
Food and Beverage6.9
Overall Experience6.9

Select topics to read reviews

W
webbsmtrTR
Verified booking
NONE
Standard Room
Stayed in Jan 7, 2013

"A good budget hotel but apparently tricky to find"

8.0

Firstly, every taxi driver we had found it extremely difficult to find our hotel. not sure of this is part of their game of whether it really is located somewhere obscure. The hotel was what you would expect for the price. Wifi is only available downstairs in the lobby. When we arrived there was an advertisement for half price accommodation and discounted meals and massages if it was your birthday during your stay. It was my birthday however they wouldn't honour the offer as I had booked online. There is also no lift. For western tourists I would recommend staying in Pasay City or Malate as there is not much happening in Makati, only smaller malls mor suitable for local shoppers and no apparent restaurants only take away type places

Helpful?
R
RBSohsgSG
Verified booking
Friends getaway
Standard Room
Stayed in Dec 2, 2012

"..Convenient Place, Practical Hotel with Great Staff.."

8.0

Before my flight last 13 Nov 2012, I was cramming to find a hotel in Makati. As I lived there for years, I practically know which location is convenient and safe for travellers. I saw this Franchise One and got interested because the owner of St. Illian’s Inn at the same place is basically the owner of this Franchise One. And for years I know that St. Illian’s Inn is a nice place for foreigners. So when I reached the airport, I called them to assist if they can book for me on that same day and I was accommodated promptly. The place is definitely not so far to the airport, the giant malls like Glorietta, Landmark and SM Makati. Just walking distant, you will see the Waltermart Mall and Makati Square for cheap items. Fast foods are around the corner and the IRD is equally nice to try. The room itself is cozy with the soft bed and pillow, clean bed sheets and towels which are very important for travelers as you only get to stay in the room in the night after one whole day of exploring the place. The staffs are genuinely helpful and accommodating. The room got amenities like refrigerators, TV, hot and cold shower and blower. The water is excellent and you don’t have to worry about being late for your appointment. You can bathe as long as you want as it won’t run out. The price for a night is satisfactory considering the area is in Makati. The rest of the Inns or Hotels within the area might be of the same or higher price. And personally, I’m very familiar with the place because I was once a bed spacer in Washington and Evangelista Street. If there is a room for improvement that is the water in the bath area clogs. For two rooms I occupied, 3050 and 4050, the issue is the same. And having no lift, going to the room by stairs is not a big issue (As they assist in bringing your luggage and things!). And the best part that any traveler should consider is the security. Being a small hotel or Inn, they can monitor closely the people coming up to the floors because they locked the gate to the rooms and it’s so great!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 7, 2012

"pleasant experience"

8.0

taxis didnt know the hotel but found it without any problem. plenty of hot water and internet access was good. the people working there were very friendly and helpful

Helpful?
6
607mikej607
Verified booking
Solo travel
Standard Room
Stayed in Oct 4, 2012

"Great Experience, Best Value"

10.0

I just stayed at Franchise One in Makati and and found it to be a very comfortable, value hotel. The staff were friendly, the facilities clean and orderly and the location is excellent... just a short walk away from the Makati Central Business District. The hotel has a small restaurant in the lobby that serves value meals. I had some fettachini and a sandwich, both were excellent at about US$5-6 each. I was also impressed with hotel security, which included cameras at strategic locations and a security door controlled by the receptionist, at the main entrance. They provide free internet in the lobby and room internet service for about US$5 a day. I found my room to be clean and comfortable, nothing fancy... but very nice for the money. The restroom was also good with an excellent hot and cold shower and nice fixtures. The water pressure (which is a big deal in Manila) was also outstanding! The only downside I can report, is the hotel only has a few parking spaces. But most visitors, like myself just walk or take taxis, so is not big deal. Bottom line, I highly recommend the Franchise Inn to anyone interested in a budget hotel in downtown Makati. During my stay I also noticed a similar hotel just down the street called St Illians Inn... I was told this is owned by the same owners, and from the looks of the lobby and from outside... it may be a good alternative, if Franchise One is fully booked.

Helpful?
F
Fresh and Clean
Verified booking
Standard Room
Stayed in May 12, 2012

"Nice staff"

8.0

Staff was great. Location was 15 minutes (via skyway) to airport. Mang Inasal just around the block. Very clean. Their wifi rules are annoying, you have to ask them for extra 60 minutes over and over. No elevator. Someone has to follow you to your room to turn your a/c on for you.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 11, 2012

"On a budget accommodation"

6.0

The hotel is OK, but we don't think we got a good deal for what we paid.The room was generally OK and clean, but the towels needed replacement.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Mar 5, 2012

"Excellent"

8.0

Friendly staff, good roomservice. Good thing that you could rent a laptop to your room. A small minus to the staff for forgetting my wakeup call one morning.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 25, 2012

"Good"

6.0

Hotel staff were great but there was no sunlight in the bedroom, street it was on was pretty rough and not a single taxi driver knew how to find it. Food was great, dining room good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 8, 2012

"Basic place"

4.0

Not much here...Basic place with very basic rooms and even more basic bathrooms. Breakfast was not good. Location is off the main drag so requires a taxi ride. It's in the "Washington" area of Makati.

Helpful?
S
S
Verified booking
Standard Room
Stayed in Aug 8, 2011

"Overall ok - but..."

8.0

Rather strict policies with limited flexibility. Especially in regards to extending check out time even by a few (15) minutes - possible only at additional fee. Something already mentioned - frequent pop ups asking to re-enter WiFis password... I don't see a reason why the password couldn't work (without re-entering) for the whole 24hrs (especially, that number of places in Manila offers free and open internet). I stayed there for one night and it was overall ok, but I can imagine getting really tired of all the restrictions if staying for a longer period of time.

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