The Park Hyderabad

Excellent location gracing lake on beautiful necklace road wd fabulous atmosphere. Given room was excellent wd best house keeping i observed . GM is very friendly wd positive n pragmatic attitude.

Lack of senior management staff. The in-room dining phone is constantly busy. The operator has no power. And the duty manager does not want to solve the guest’s problem. He is busy doing check-ins himself. Hotel needs more senior management. The duty manager should try to solve guest problems rather than hide from guests with an alibi of doing check-ins. A constantly busy in-room dining phone meant I could not order food when I wanted to. And the operator was not able to solve this problem and there was no manager to listen to me

Thanks for the stay. Review is for a few days in Feb. Great hotel, great staff. The app needs 100. Words to say great hotel. Really great

Had a wonderful experience at the Aqua Alfresco Bar. The ambience was beautiful, the drinks were perfectly crafted, and the overall service was truly excellent. A special thanks to the Bar Manager Lalit for his warm hospitality and professional service. He was very attentive, ensured everything was smooth, and made the experience even more enjoyable. Highly recommended for anyone looking for great drinks and a relaxing atmosphere!

My recent stay at The Park Hyderabad was far below what anyone would expect from a property calling itself five star. The biggest issue was the complete failure of the concierge service. I had booked a car for a four hour city package in advance and reconfirmed it twice. The concierge staff member handling this, Pawan, assured me the booking was confirmed. Even 15 minutes before departure, I was told everything was in order. At the exact time I was supposed to leave, I was suddenly informed that no cars were available and I would have to wait over an hour. No prior warning, no accountability. The “solution” offered was an outside vendor vehicle that required cash payment, and I was asked to stop at an ATM during the ride to withdraw money. This is not the level of service expected from a five star hotel. A confirmed concierge booking should not collapse at the last minute. The room condition was also disappointing. Visible scuff marks, worn fittings, and poor maintenance were noticeable. The minibar fridge was completely empty, with not even basic snacks or refreshments. Small details, but they reflect the overall care and standards of the property. For the price and brand positioning, this hotel does not deliver a five star experience. Service felt average at best and careless at worst. I hope management takes this feedback seriously and improves both service reliability and room upkeep, because right now, this stay was not worth it.

I had an exceptional experience with the front office team at The Park Hyderabad, and I want to give special recognition to Mr. Manikanta for going truly above and beyond. I booked the stay from outside India for my parents’ 35th wedding anniversary, so smooth coordination and trust were critical. From the very beginning, the communication was clear, proactive, and reassuring. Without being asked, the team upgraded my parents’ room, arranged a beautifully decorated setup, and surprised them with a cake to celebrate their anniversary. These were not standard gestures, they were thoughtful, personal, and executed with genuine care. My parents felt valued, celebrated, and genuinely special, which was exactly what I had hoped for. They also enjoyed the hotel experience and service. Mr. Manikanta handled everything with professionalism, warmth, and attention to detail. He ensured that despite the distance, everything was perfectly coordinated and stress-free for me and unforgettable for my parents. This level of hospitality is rare. The front office team didn’t just meet expectations, they exceeded them. I highly recommend them and extend my heartfelt gratitude for creating such a memorable milestone for my family.

Had an incredible time at the KISMET pub last night! Huge shoutout to the manager, Amitabh, for making us feel so welcome. He has a fantastic eye for detail and ensures the atmosphere is spot on. It’s clear he runs a tight ship while keeping the energy high. We’ll definitely be back!

The atmosphere here is unbeatable, but the service is what really sets it apart. Huge thanks to Mr. Lalit for being such a legend! He kept the drinks flowing and the snacks coming without a hitch, even when the bar got packed. If you’re looking for a spot with great vibes and a server who actually cares, ask for Lalit.

The Park Hotel Hyderabad delivers an exceptional stay experience. From a smooth check-in to the well-appointed rooms and excellent facilities, everything reflects high standards of hospitality. The staff are extremely professional, attentive, and always ready to assist with a smile. The dining options are fantastic with great quality food and service. Overall, a highly satisfying and premium hotel experience. Staff from hotel - Aarif - Heena - Saidivya is very helpful & professional they are the real asset of Hotel . They made our stay great happy comfortable 😊 🎉 💫

Staff is very friendly especially very thankful for front office ppl they have did a great job even in the busy days they were very spontaneous in helping us. Spl thanks to mr.sai ram in the front office