Le Pavillon Hoi An Gallery Hotel & Spa

Hotel was well situated, clean and comfortable. Staff were very friendly and helpful.

Very minor things but safe in room did not work, not that we mentioned it to staff. Pool left a little to be desired (photo represents it better than reality) still clean and nice enough.

Property is clean and staff are very friendly. location near the ancient town within walking distance. Highly recommended!

There is no holder for shower gel and shampoo. There is also no hook in the toilet. There is no where you can hang your bathrobe and/or clothing.

The rooms was spacious, clean and comfortable. The pool was very nice, although it was between buildings. The location was great for what we wanted - close to the centre, but also easy access to the beach by motorbike.

The staff was nice and tried to help, but their English was surprisingly limited. Breakfast was poor. Not a lot of options and most of the things was not fresh - the pastries were dry, the yogurt was clearly expired and the fruit had little mosquito flying around it. This really damaged the whole experience.

room clean,good facilities, comfortable

bathroom don’t have hangers

is ok

not 24/7 services like is supposed

Newly decorated, stylish rooms. Good location - slightly more out of the way, and a bit quieter. Friendly staff.

Complete lack of plug sockets in the room. Just one hidden behind a mirror - not v useful!

there was no kid’s club as stated on the website. Spa is not inside the hotel