Homewood Suites by Hilton Wilmington/Mayfaire, NC

Pool was not cleaned and the rooms were rundown with a horrible odor.

Front counter lady was eating. Morning man was sleeping. No coffee. Staff just seemed to be taking up space. Men’s restroom was clogged. We love this hotel, but we had a bad experience this time. Standards have slipped sadly

Breakfast was great

My family stay was great and accommodation provided by the staff was informative and provided us to explore the community more such as local restaurants events and express community activities during our stay. Look forward to the future and the restaurant breakfast was friendly and delivered clean services to all during our stay. Stephanie was our manager and she was very welcoming and provided smiles. It was a great “ Birthday “ weekend for us and our service dog. Thanks for comfort in all families.

Location was great. Unfortunately air conditioner wasn’t working and room had an awful smell. To be fair, the staff did offer us another room. I chose not to move due to inconvenience and we were out most of the day.

I loved the rooms and food.

The property was neat and clean. I felt safe being there

Comfy beds, quiet, great breakfast options, safe, and friendly desk attendants. Would definitely stay again!