Hampton by Hilton Liverpool City Center

Very central and close to the Docks and City Centre. Staff friendly and helpful.

Breakfast could have been better. It was very crowded - noting we were told it was busy - but the food was fairly average and the coffee was pretty poor. The staff did their best but as it was super busy the buffet stations were often messy. The sofa bed was very basic and the mattress was very thin which meant you could feel the springs through it and it was very uncomfortable.

Great location. Room airy and comfortable.

No warning that breakfast ENDED at 9.30 but what happened next was worse. Stood in queue for food and staff came along and cleared everything away. This with at least 7 people still unfed. When challenged the lead staff member simply kept repeating breakfast ended at 9.30 not accepting that we had been there at 9.30 but her staff cleared it away from in front of us. Another guest eventually persuaded lead staff to provide breakfast for those affected so all was good in the end but it should NOT have come to a robust discussion to resolve.

Nice breakfast crowded

Excellent location. Staff were very friendly.

great selection at breakfast great location

room was very light so both woke early, shame there was not blackout blinds Car parking was very expensive shower pole (? part that the shower head attaches to the wall) was broken so detached itself making a very loud clatter at 3am

Todo

Everything was brilliant , couldnt fault it will be back to stay again

Nothing